Secure Hybrid and Multi-Cloud

Our approach

Built to meet government compliance and security requirements, our FedRAMP and JAB Authorized managed Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS) portfolio of solutions are fully customizable to ensure easy integration with all major infrastructure providers. Designed exclusively for federal government uses only, we provide the highest scalability, reliability, and availability of mission-critical systems and services to support multi-cloud environments.

Enhance citizen service delivery

Transforming call center operations to the cloud accelerates service delivery, enhancing citizen experience and engagement. Overcoming transition challenges requires maintaining quality, availability, and security. Post-migration, prioritizing change management and employee training ensures seamless cloud adoption.

Discover the advantages of transitioning call centers to the cloud

Image of call center reps taking calls at work

Navigating the evolving landscape of FedRAMP and Data Security

In a world where data security is paramount, and cloud adoption is at an all-time high, agencies are facing new challenges in securing their missions effectively. Watch the episode now to stay ahead in the ever-changing world of data security and cloud services.

Learn more about the future of FedRAMP

Improving health outcomes at CMS

For the Centers for Medicare & Medicaid Services (CMS) Eligibility Appeals Operations Support (EAOS) program, Maximus leveraged industry leading emerging technologies and advanced analytics capabilities along with application development and modernization. By being the first ever program to build the solution environment in the CMS Cloud, Maximus was able to utilize CMS tools allowing for rapid application modernization and development efficiencies.

Modernizing with Cloud Technologies

Balancing modernization goals while meeting security requirements can be daunting for many federal agencies in today’s continuously evolving digital landscape. No matter where your agency is on its cloud journey, Maximus ensures you achieve your digital transformation goals by delivering the highest levels of security, scalability, and reliability to support hybrid and multi-cloud environments.

Learn more about our cloud migration strategy

Clients and Authorizations

Maximus FedRAMP Authorized Solutions for Total Customer Experiences

Interactions

Interactions provides Intelligent Virtual Agents that seamlessly assimilate Conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, opti-channel customer care, Interactions is delivering unprecedented improvements in the customer experience.

Automation Anywhere

Automation Anywhere is a leader in robotic process automation (RPA). The AI-powered digital workforce platform optimizes the business processes of large enterprises and governments, liberating people from mundane, repetitive tasks and allowing them more time to use their intellect and creativity.

SuccessKPI

SuccessKPI is purpose-built to drive Federal Cloud Contact Center Modernization through a revolutionary Insight & Action Platform that mitigates compliance risk while ensuring a great experience for citizens & government employees. SuccessKPI is trusted by some of the world's largest government, BPO, financial, and retail contact centers in the United States, Europe, Asia Pacific, and Latin America.

TCG Digital

TCG Digital accelerates enterprise digital transformation with hyper-contemporary technologies, advanced analytics, and data strategy to deliver Velocity to Value. TCG mcube is a next-generation platform that maximizes the power of AI for enterprises to realize the true potential of data through actionable insights and advanced analytics.

Amazon Web Services (AWS)

Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud to businesses worldwide. Commercial, state, local and federal governments rely on AWS services for their cloud computing needs.

Genesys

Genesys is a leading provider of omni-channel engagement platforms automating citizen engagement, digital experiences, and contact center operations. Maximus partnership with Genesys includes the Genesys Cloud platform and our FedRAMP Maximus Genesys Engagement Platform.

Google

A leading technology provider, Google provides artificial intelligence, search engine, online advertising, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics.

Microsoft

Leading technology provider for cloud computing, MS Office Suite (O365), CRM, search, hardware, and other software services. Microsoft works with businesses to build platforms and resources to help make a lasting positive impact.

Success story

Improving materiel and resource readiness for the Army’s global land force through cloud migration

When the U.S. Army gets the order to move forces to trouble spots or for training, it takes with it the power of the Army Materiel Command (AMC). The AMC delivers logistics, sustainment, and materiel readiness from the installation to the forward tactical edge to ensure globally dominant land force capabilities.

Learn more about our success story