Helping agencies get to a new normal after the COVID-19 crisis
After doing so much to get your state through the pandemic, you may have thought the hard part was over. But soon your agency will have to contend with a new set of challenges as it begins unwinding COVID-19 rules. Maximus is here to help you hit the ground running.
Overcome major obstacles
Health and human services programs have an enormous task ahead of them. Why? During the pandemic, eligibility determinations and program integrity issues were largely set aside as more people sought assistance. When pre-COVID-19 rules are reinstated, your agency may have to address a huge backlog of determinations and recertifications — with less staff. And you'll have just 12 months to do it to comply with federal requirements. Fortunately, there is a way.Learn more about our solutions for what's next
Our capabilities for unwinding COVID-19
Working closely with your agency, we'll make sure your transition to a new normal is handled efficiently, empathetically, and equitably. Here are just a few of the services we can provide.
Clear eligibility backlogs
With so many new enrollees in Medicaid and other programs, efficient verification and recertification of beneficiaries is essential.
Bridge data siloes
Through our integrated eligibility solutions, we can fix broken, siloed eligibility systems.
Help people return to work
Our proven programs provide pathways for millions of Americans to find meaningful employment again.
Ensure program integrity
In the face of anticipated budget gaps, tighten controls so benefits go to those who really need them.
Eliminate technology bottlenecks as you reverse changes made to state eligibility and enrollment systems.
Enhance the customer experience
Communicate clearly, quickly, and compassionately to current beneficiaries about upcoming changes to rules.
Government's go-to partner for the challenges ahead
Due to revenue shortfalls, staff burnout, and other pandemic aftershocks, many agencies will struggle with the magnitude of unwinding emergency COVID-19 measures. At Maximus, we've been there for states throughout the pandemic, and we'll be there for you through this next critical phase. Here's why you can count on us.
- 45 years partnering with state HHS agencies
- 72 state and local health services programs supported
- 18 UI programs supported during the pandemic
- 10,000 clinical health professionals
Let's talk about unwinding COVID-19