In September, Hurricane Ida became the second-most damaging Category 4 Atlantic hurricane to make landfall in Louisiana, right behind Hurricane Katrina. As our Bogalusa colleagues were faced with the financial and emotional stress of the hurricane’s aftermath, our Federal team immediately stepped in to give a helping hand. They rallied together and coordinated a nationwide supply drive. Employees across the country shipped relief supplies directly to Bogalusa.

At the same time, a Lynn Haven employee named Alethea Nummy wanted to help in her own way. Global supply chain disruptions made shipping times unpredictable. Alethea coordinated a week-long supply drive at the Florida office and committed to delivering all the donations personally. Susan Claggett, Senior Manager for Customer Center Operations, shared, “We were blown away by how many items were donated in such a short amount of time, our team always comes through!”

Alethea and local leadership invited their colleagues to fill designated office carts with non-perishable items such as cleaning supplies, infant care supplies, tarps, personal care items, and masks. Within days, the office quickly filled an entire truck and trailer. Lynn Haven employee donations continued to pour in, even while she was delivering the initial supplies.

Not long ago, Lynn Haven went through a similar situation after Hurricane Michael swept through their site. During that time, they were on the receiving end of much-needed relief supplies and packages from their Maximus family. They understood all too well what their Louisiana sister-site was going through.

We are so proud of Alethea’s grassroots leadership and appreciative of all the compassionate employees who have lent a helping hand to our colleagues in need.