Affordable Care Act

You are here

April 02, 2015

My Huffington Post Article on the 2017 State Innovation Waivers

I recently wrote an article titled “The Time is Now: Why States Need to Start Thinking About 2017 State Innovation Waivers” for the Huffington Post.

February 03, 2015

Live Event & Webcast on February 6th: Opportunities for State Innovation in Health Insurance Programs

By: 

The Affordable Care Act (ACA) includes a special provision for states to take new approaches to their health insurance programs: Section 1332. Commonly referred to as the 2017 State Innovation Waiver, Section 1332 gives states greater flexibility on how they can provide health insurance coverage to their citizens and support new initiatives for how they manage their Medicaid programs.

January 23, 2015

Preparing for IRS Form 1095-A, The Health Insurance Marketplace Statement

Here’s a piece that MAXIMUS President Bruce Caswell wrote for the Huffington Post on the new IRS Form 1095-A that many people will receive this month.

December 04, 2014

Components of a Successful Health Insurance Exchange Call Center

By: 

This post was originally written by Eric Rubin for Healthcare Business Today, discussing important components for a successful health insurance exchange call center. To view the entire post, click here.

November 13, 2014

Eric Rubin Discusses Preparations in the Exchange Contact Centers for the Second Open Enrollment Period with the Washington Post

By: 

Eric Rubin, President of Health Operations, spoke with Washington Post reporter Amrita Jayakumar about lessons learned from the first enrollment period of the Affordable Care Act, and how we are preparing for the upcoming one.

September 05, 2014

Customer Contact Centers are Critical for Second Open Enrollment

This post was originally written by Ilene Baylinson for Healthcare Reform Magazine, discussing the challenges the second open enrollment period will bring. To view the entire post, click here.

August 11, 2014

Enhancing the Citizen Journey: A Shift in Focus to Citizen Services

By: 
The government’s imperative to improve the consumer experience, and the opportunity it holds for industry.

Websites, 24/7 customer support, mobile applications and other tools have opened communication between government and citizens like never before. Citizens demand customer service for everything they do – the government is no exception – and they want many options to access it. However, with each new advance in delivering customer service, the complexity of the processes and consumer technology increases for how it’s delivered.

May 07, 2014

Young Invincibles: Educating the Next Generation of Health Care Consumers

By: 

One of the most popular features of the Affordable Care Act (ACA) was ensuring coverage of children on their parents’ health insurance up to age 26.  These young adults are often called the “young invincibles” and are a segment of our population that previously was largely uninsured.

April 01, 2014

Takeaways from the HIMSS Conference: Health Care Delivery is Moving to a Patient-Centric Model

Health care delivery is increasingly shifting to a focus on meeting the demands of patients and less about them navigating the provider model.

February 06, 2014

Exchange Contact Centers Are Helping Thousands Navigate Health Reform

Behind the self-service exchange websites, contact centers are helping consumers with the tough questions they have about health insurance coverage.

Henry Ford once said that, “Coming together is a beginning, staying together is progress, and working together is success.” The same could be said for health reform, which represents one of the most complex and sweeping changes to our nation’s health care system since the introduction of Medicare and Medicaid. 

February 03, 2014

Takeaways from AHIP Exchange Conference: More to Exchanges Than Technology

Technology is only part of the equation to a positive insurance exchange consumer experience.

Pages

Categories

Thought Leaders

Archive