Case Manager & Outreach Counselor

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Case Manager & Outreach Counselor

Job Description:

Case Managers & Outreach Counselors provide assistance to recipients of public health care programs such as Medicaid, Medicare, and the Children’s Health Insurance Program. They educate health care program recipients on managed care benefits and help members select a plan best suited to the individual. As a result, a greater number of individuals will gain access to vital benefits.


  • Conduct one-on-one and group outreach presentations which summarize program education and enrollment options to recipients.
  • Present managed care options to recipients
  • Maintain positive relationships with client staff, state agencies, community groups and recipients.
  • Complete data entry into designated internal systems in accordance with project policies and procedures.
  • Conduct telephone calls and home visits in accordance with project policy and procedures.
  • Produce timely reports which summarize program outcomes.
  • Travel in assigned area up to 70% of time.
  • Perform other duties as may be assigned by management.


MAXIMUS seeks graduating seniors of any major, but will give preference to the following:
  • Psychology
  • Social Work
  • Sociology
Technical Skills/Knowledge Required:
  • Expertise in all MS Office applications
Subject Matter Expertise/Experience Preferred:
  • Willingness to work a flexible schedule including weekends and evenings.
  • Knowledge of community and participates in community events, health fairs, and other activities as needed
Personal/Soft Skills:
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute many complex tasks simultaneously
  • Ability to work as a team member, as well as independently
  • Strong quantitative analytical skills
  • Exceptional interpersonal communications skills
  • High degree of business aptitude
  • Track record in both building and managing client and internal relationships
  • Extensive leadership experience in either work or extracurricular activities
View current opportunities for this position.