Health and Wellness

Improve health outcomes in today's complex world

Government agencies must overcome major challenges to ensure their healthcare programs are sustainable and cost-effective. Our solutions offer customizable options to help you achieve program goals in this fast-paced social, political and economic climate.

The market leader in health services

52 million

Medicaid and CHIP beneficiaries served

72

State and local health programs operated

2,000+

Legal and medical professionals conducting independent medical reviews

Solving your biggest challenges

Change is everywhere, bringing challenges such as rising costs, aging populations, substance abuse and evolving legislation. We’re here to help you navigate it all, so you can run large programs at peak efficiency and help vulnerable citizens lead healthier, fuller lives.

Elevate engagement

Continually improve the customer experience using our self-service, digital and social tools.

CASE STUDY: Easy enrollment using your smartphone

Increase efficiency

Streamline your processes and pinpoint slowdowns in real time, using business intelligence.

CASE STUDY: Reevaluating more than 2,000 processes in Texas

Accelerate innovation

Improve outcomes and support new delivery models by integrating data in innovative ways.

CASE STUDY: Prescription drug monitoring reduces abuse

Support growth

Scale, expand and integrate your programs with budget-friendly, modular solutions you can add incrementally.

CASE STUDY: Helping New York adapt to changing state needs

One resource for everyone

Across the health services spectrum, we have deep knowledge of government programs and populations. We’re conflict free and outcomes focused, so you can be sure we’re completely committed to your success.

Case Study: State of California

Innovative programs to improve care, reduce costs

For more than 20 years, we’ve been helping California’s complex Medicaid program navigate change – from initiating a specialized customer care center to absorbing the state’s CHIP program to improving care for beneficiaries also enrolled in Medicare.

Additionally, our diversion program offers a proven model for overcoming addiction and returning people to work, while our Independent Medical Review program dramatically streamlines the process to resolve appeals.