Iowa PASRR

Provider Tools and Resources

Iowa PASRR

MAXIMUS provides online Level I PASRR screening and onsite, independent PASRR Level II mental health and intellectual/developmental evaluations. Scroll down for Provider tools, frequently asked questions, training opportunities, and historical information.

System Log In

Iowa PASRR User Management

PASRR Access Coordinator Registration

Iowa DHS COVID-19 Information

  • For questions on Iowa policy or procedures, contact Iowa Program Manager, Lila Starr: 515.281.5318, or lstarr@dhs.state.is.us.
  • For information on how to obtain Specialized Services for Medicaid members, contact Iowa Medicaid Enterprise Member Services at:1.800.338.8366, or visit http://dhs.iowa.gov/ime/members 
  • If you would like to be added to the Iowa PASRR email contact list, please send an email to: IowaPASRR@maximus.com with the subject line "I would like to be added to the IA PASRR email list."

Tip of the Month:  Iowa PASRR LI screenings and LII assessments are continuing as they were prior to the COVID-19 pandemic.

 

Contact the help desk
Phone, Fax & Email

833.907.2777

1 (877) 431 9568

IowaPASRR@maximus.com

Business Hours

7:00 AM-4:00 PM CT

Announcements

  • DHS & IME Approve Interim Telehealth Service Options | Spring 2020 Provider Training Cancelled

    DHS & IME Release Notice Outlining Interim Telehealth Solutions

    In light of the evolving public health situation, Iowa Department of Human Services (DHS) and Iowa Medicaid Enterprise (IME) have issued some important protocol changes that all state providers should review. Effective as of March 13th, these interim updates address necessary services, typically defined as direct contact services, by a transition to telehealth solutions where clinically appropriate.

    This includes updates to billing services, premium suspensions, and guidelines for using telehealth when applicable. Click here to download and review these temporary process updates.

    Iowa PASRR - Spring 2020 Road Show Cancelled
     
    MAXIMUS and the Iowa Department of Human Services (DHS) urge everyone to be mindful of the many event restrictions now in place throughout the state of Iowa and across the country, as well as the need for social distancing. In keeping with the many precautions that are needed as we all attempt to address the consequences of the COVID-19 situation, the
    2020 Spring PASRR Road Show, planned for late April - early May has been cancelled.

    The health, safety and well-being of Iowa's providers and the many individuals we serve is our most critical priority. MAXIMUS and DHS will continue to align policies with recommendations put forward by state public health officials, federal agencies offering guidance to us, and the Centers for Disease Control (CDC).

    The Iowa PASRR support team will continue to cover engaging topics in our ongoing Tuesday webinar series. In light of the cancellation of the 2020 Spring PASRR Road Show, we're scheduling two additional webinars in the month of April, and will soon announce a schedule of webinars for May and beyond. Review and register below for these insightful events:

    2 p.m.
    Tue, March 31st
    PASRR 101Click here to register
    2:00 p.m.
    Tue, April 7th
    How to Submit a Level IClick here to register
    2:00 p.m.
    Tue, April 21st
    Nursing Facility for persons with Mental Illness (FNMI) Level of Care and Compliance IssuesClick here to register

     

  • New Tools and Resources Page on MAXIMUS.com to Replace PASRR.com This Evening, March 18th

    As communicated over the last two months, MAXIMUS has launched a comprehensive website redesign, which features a more user-friendly, responsive layout, with formatting for easier use by a variety of devices. Later this evening, March 18th, this new site will replace PASRR.com.

    The new IA PASRR Provider Tools and Resources page can be found here:  
     
    https://maximus.com/svcs/iowa
     
    If you haven't already, be sure to review and bookmark this new link for future reference. Your current user name and password will continue to work on the new site. Currently, IA PASRR resources are available on both PASRR.com and the new MAXIMUS PASRR websites. Beginning tonight, March 18, the current pasrr.com will be decommissioned and content found there will no longer be available. Users attempting to access that URL will be redirected to the MAXIMUS site.
     
     
    The biggest difference we hope you'll notice is that it's easier to find what you are looking for! You may also notice that some of the content is password-protected. These items are indicated by a small "lock" icon next to each link.

    It's a simple 1-2-3 process to access secured content. If an item has a lock next to the text link, follow these steps:

        1. Click on the link, which will prompt a login screen
        2. Enter your current user login name and current password
        3. Proceed with reviewing your document

    *You only need to log in once per web session to view all secured program content.

     

    Have Questions?

    Please direct any questions you have about this change or how to access content to the Iowa PASRR Help Desk:

    Phone: 833.907.2777 (833.90.PASRR)
    Email: IowaPASRR@maximus.com

    As always, you can continue to reach out to Iowa DHS PASRR Program Manager, Lila Starr, with policy issues, compliance questions, and other matters:

    Email: lstarr@dhs.state.ia.us

  • New Iowa PASRR Program Resource Website Now Available for Providers | Review & Bookmark New URL

    The Iowa PASRR program's online resources now have a new home - right here! Last year, MAXIMUS launched a comprehensive website redesign, which features a more user-friendly, responsive layout, with formatting for easier use by a variety of devices. Since that launch, we've been coordinating with Iowa Department of Human Services (DHS) to transition all of the Iowa PASRR program's "provider tools and resources" to this robust new platform.
     
    Be sure to review and bookmark this page (maximus.com/svcs/iowa) for future reference. Your current user name and password will continue to work on the new site.
     
    Currently, IA PASRR resources are available on both the previous PASRR.com and this website. In the coming weeks, content on pasrr.com will be decommissioned. Stay tuned for additional information on this change.

    The biggest difference we hope you'll notice is that the layout is more user-friendly and we expect that it will be easier to find what you are looking for! You may also notice that some of the content is password-protected. Over time, this vital new feature will allow us to provide you with even more targeted training materials and instructional videos that can better support your needs. These items are indicated by a small "lock" icon next to each link.

    It's a simple 1-2-3 process to access secured content. If an item has a lock next to the text link, follow these steps:

        1. Click on the link, which will prompt a login screen
        2. Enter your current user login name and current password
        3. Proceed with reviewing your document

    *You only need to log in once per web session to view all secured program content.

    The transition for the Iowa PASRR Website has in no way affected the layout or functionalities of the existing PASRR system. Once logged into your account, you will see no differences from the current layout or existing processes for PASRR submission, ServiceMatters, PathTracker notices, etc.

    Please direct any questions you have about this change or how to access content to the Iowa PASRR Help Desk:

    Phone: 833.907.2777 (833.90.PASRR)
    Email: IowaPASRR@maximus.com

    As always, you can continue to reach out to Iowa DHS PASRR Program Manager, Lila Starr, with policy issues, compliance questions, and other matters:

    Email: lstarr@dhs.state.ia.us