Aug 12, 2024 - Aug 15, 2024
Modern Medicaid systems for today's healthcare needs
It was great to see you in Louisville, Kentucky at MESC 2024.
We enjoyed connecting with you through our presentations, demos, and booth interactions. Your engagement and passion drive our efforts to modernize service delivery, improve member and provider experiences, and increase access to care. Let's keep the conversations going.
MESC may be over, but it's not too late to view our provider demo. Our centralized provider management solution delivers cost-effective, web-based self-service features to help states with a provider portal, screening, enrollment, credentialing, and ongoing relationship management.
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We explored how states can partner with vendors to develop a strategic certification process, from contract execution to final review. Key points included adhering to a standardized process, validating evidence, and ensuring success at each stage. We also shared Ohio's experience with its provider module certification, shifting to a streamlined modular approach and resulting in an effective, efficient review meeting.
Our panel session discussed the experiences of state agencies operating Provider Services modules in a multi-vendor, multi-module environment. Presenters shared their successes and challenges in coordinating schedules, conflicting priorities, and differing procedures across modules. We also heard their strategies for managing changes and support models to ensure readiness for all involved amid evolving module settings.
Embrace modularity and modernization to unlock valuable data insghts, adopt emerging technology, and simplifying future updates, leading to streamlined operations and enhanced user experiences.
