Information for Future, Current, and Former Employees
Employee Benefits
Use the information below to understand the types of plans offered at Maximus and how they work.
Understanding key insurance terms
Types of health plans at Maximus
What is an HSA?
Basics of Prescription Drugs
How to use your Prescription Drug Plan
Maximus 401k information
Why should I contribute to the Maximus 401(k) plan?
How can I preserve and help grow my savings?
What should I consider before taking a loan from my 401(k)?
The Maximus Employee Assistance Fund
When the unexpected happens – a large-scale disaster or a personal hardship – the Employee Assistance Fund may be available to provide financial support to employees in the United States during pivotal moments.
Our thoughts are with all the employees and their loved ones affected by Hurricane Idalia. Here are some resources that you may find helpful
W2 information
View your W-2 online 24/7 from any device connected to the internet.
2021 W-2s and prior years
- Visit my.adp.com
- Click Register Now
- Enter the Registration Pass Code: MXS1-W2
- Enter the following required information:
- Your name
- Select W-2 Services
- Tax Year: 2021
- Your Maximus employee ID number
- Company Code: TN7
- Your Zip Code (you may need to use your old Zip Code if your address recently changed)
- Your Social Security number, no dashes
- Enter your contact information and create a password (must contain 8 to 20 characters and at least one alpha and one numeric character); a system-generated User ID will be assigned to you
Click to get started!
2022 W-2s for active employees
- Access UKGPro at https://myapplications.microsoft.com:
- User ID: Sign in with your Maximus email address
- Password: Use your normal network password
- Scroll down on the MyApps application list and select UKG
- Once logged into UKG, select W-2 from the left menu list
2022 W-2s for former employees
- Access UKGPro at https://e44.ultipro.com
- On the login screen, enter the following information:
- User ID: MXUS + UKGPro employee number (example: MXUS000123)
- Default Password: Date of birth without dashes or slashes (example: MMDDYYYY)
- You will be prompted to change to new password and set up security questions for password reset.
- Your new password cannot be the same as your previous one and must meet the minimum password requirements outlined below:
- Password length: 8-50
- Letters: 2
- Uppercase: 1
- Lowercase: 1
- Numbers: 1
- Special characters: 1 (examples: !@#$%^&*()_-+={[}]|\:;\"'<,>.?/~`)
- Once logged into UKG, select W-2 from the left menu list
Career Opportunities
Check the status of your application by emailing hrsc@maximus.com.

Employment and Income verification
The Work Number – Provides automated employment and income verifications for commercial and social services via telephone or online.
- Commercial
Verification Type
Mortgage loan, auto finance, credit card, job offer, apartment leases, etc.Access Options
Theworknumber.com
800.367.5690Information Required
Employer Name or Code
Maximus, Inc.
Employer Code is 11033
- Social Services
Verification Type
Medicaid, SNAP, TANF, subsidized housing, etc. (only available to qualifying assistance agencies)Access Options
Theworknumber.com
800.660.3399Information Required
Employee’s Social Security Number
Payroll, Time Recording and Time Off
- Deltek Time & Expense
Use Deltek Time & Expense to enter time, check accrued time-off balances, view paystubs, enter direct deposit information, and more.
Benefits
- My Benefits Portal
View benefits information for non-SCA employees. Requires login.
- GSA Portal
View benefits information for Service Contract Act (SCA) employees. Requires login.
- Anthem Engage
Your one-stop shop for Anthem benefits. View your digital insurance card, previous claims and deductible status, what’s covered by your health plan, and more.
- Express Scripts
Visit express-scripts.com or call 800.224.5513
All services listed are available 24 hours a day, 7 days a week
- Kaiser Thrive
Access Kaiser online resources to find a provider, locate a facility, and more.
- Vision Service Plan (VSP)
Find a VSP in-network doctor, view your personalized benefits, look at claim history, print your member ID, and more.
- Delta Dental
Search for Delta Dental providers, view your benefits, print ID cards, check claims, and more.
- Fidelity 401(k)
View your Maximus 401(k) retirement plan, track your progress toward retirement, change your contribution amounts, update your investments, and more by visiting Fidelity 401(k) website.
Employee Assistance Program (EAP)
All employees and members of their household have access to the Employee Assistance Program (EAP) through LifeWorks by calling 855.522.1310 or by visiting login.lifeworks.com (username: maximuseap / password: maximus). LifeWorks is free and confidential and is available 24 hours a day, 7 days a week to support your mental, emotional, financial, and physical wellbeing.

Support
- IT Service Desk
Chat with the IT Service Desk, search the IT Knowledge Base, or submit a request for IT assistance.
Phone: 888.349.7762
IT Service Desk Online Portal (requires Maximus credentials and multi-factor authentication)
- Human Resources Support Center (HRSC)
Get answers and support quickly for some of your most frequent human resources and payroll questions, including how to update tax forms and direct deposit information, request a copy of your paystub, check on a referral status, and more.
Email: HRSC@maximus.com
Phone: 866.307.1477
People Services Portal (requires Maximus credentials and multi-factor authentication)
- Accommodations and Leave Requests
Request an accommodation or submit a leave request, check on the status of your request, view leave of absence policies, and more.
Accommodations and Leave portal (requires Maximus credentials and multi-factor authentication)
Phone: 833.255.6258, available Monday through Friday, 8:00 a.m. – 8:00 p.m. Eastern Time
Other Resources
- OneLogin
OneLogin (requires Maximus credentials and multi-factor authentication)
Centralized portal for access to many Maximus systems. Also includes ability to reset your network password.
- Maximus Mobile
Get on-the-go access to important Maximus email and messaging.
- Download the “Poppulo” app to your smart device from the Apple App Store or Google Play
- Click on “Get Started”
- Enter “maximus” as the Organization Code
- Select “Create Account”"
- Enter your Maximus email address and create a password
- Select Create Account
- Use the verification code you receive in Maximus email to confirm your account
Note: This code is good for 24 hours
- Ethics Line
Call the Ethics Hotline to report concerns or seek advice on violations of the Compliance Program/Code of Contact or to anonymously report suspected violations of the Standards, Company policies, or applicable laws and regulations.
Phone: 844.592.2218
- Labor Law Posters