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State and Local Government Consulting Services

Strategic guidance to implement modernization initiatives, improve digital engagement, and balance financial management, operational efficiency, and compliance.

Solutions

We understand your need to optimize and modernize, meet federal requirements, and be fiscally responsible. We’ve worked with thousands of state and local government agencies and higher education institutions. As a trusted advisor, we answer your toughest questions and draw on our real-world operational experience to deliver compliant, tailored solutions.

Program planning and implementation

When designing a program, incorporating efficiencies, and driving toward outcomes, we bring program expertise and real-world government operational experience.

Program and service transformation

When optimizing your operations, we’re your BPO experts, delivering operational assessments, change management, process reengineering, and automation strategies.

System modernization

During a once-in-a-generation system modernization, we’re the partner that delivers project oversight, quality assurance, and independent verification and validation. 

Digital government solutions

As people expect more from government services, we’re your digital engagement experts, bringing solutions that are accessible, convenient, and on-demand.

Financial analysis

When you face funding cutbacks and limited revenue growth, we examine your costs so you can make informed decisions that avoid reducing services or eliminating programs. 

Financial reporting

We use proven tools to develop cost allocation plans for government agencies and facilities, and administration cost rate proposals for higher education institutions.

 

Modernize and optimize

Whether you’re modernizing a system or optimizing a program, we’re here to support you from the pre-planning and feasibility stage through planning, design, and implementation to operations and maintenance. We ensure the process stays true to your expectations and is done correctly.

If you’re overwhelmed by modernization and not sure where to begin, want accountability for your technology vendors, and require compliance with federal rules and regulations, we’re your trusted advisor.

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Adapt to evolving expectations

People’s experiences with government programs and services often fall short. Omnichannel customer support streamlines and personalizes their interactions, reaching them on their preferred channels.

When you ensure your digital engagement platforms adhere to accessibility compliance standards, you’re not only meeting the needs of those with diverse abilities but also improving the experience for all users.

 

Discover our digital government solutions

Quantified costs for informed decision-making

We quantify and analyze your costs using government accounting methods and accepted cost allocation, cost recovery, and rate development processes, offering the reassurance that your data-informed decisions, actions, and reporting meet federal rules and regulations. We bring the right skill sets and decades of experience providing financial analysis services to government agencies to this nuanced work.

Financial analysis solutions

We prepare cost allocation plans (CAPs), statewide cost allocation plans (SWCAPs), and public assistance cost allocation plans (PACAPs) that result in the recovery of millions of taxpayer dollars each year while adhering to all applicable regulations.

Our user fee studies examine program costs and provide a means to determine proper fee structures. When you face budget constraints, this data helps you identify ways to avoid reducing valuable services or eliminating programs, positions, and projects.

 

Our logical billing rate schedules effectively show the technology services you provide to other agencies. Our plans are routinely reviewed and approved within governance structures and by federal cost negotiators and auditors.

Discover how we drive results

Read our latest news

Providing independent IV&V for the modernization of Kansas’ child welfare system

Supporting the modernization of Wisconsin’s child support system with project management

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To meet digital accessibility requirements, start with documents

Synchronize program vision with technical innovation

Our leaders

Robin LaFrance

Executive Managing Director

Rick Sankey

Senior Managing Director

Pat Aguilar

Managing Director, Program Modernization

Harold Horton

Managing Director, Higher Education

Michael Holmes

Associate Managing Director, Financial Services

Troy Tangen

Associate Managing Director, Financial Services

State and local government

Explore how we help agencies across all 50 states and D.C. address challenges and move people forward.

Making an impact

Meet the leaders whose life experiences and perspectives deepen the impact of our innovative work.