How to contact us
MAXIMUS Privacy Office
1891 Metro Center Drive
Reston, VA 20190 USA
Make every citizen interaction with your program count
Respond to the growing demand for assessments
Resolve benefit disputes with a nonjudicial approach
Modernize your program, adapt to changing needs
Make services easier to access, ensure program integrity
MAXIMUS, Inc. (together with its affiliates, "MAXIMUS") respects your privacy and we have developed the following statement to demonstrate our commitment to you. This privacy statement applies to personal information we collect about you on the MAXIMUS website located at maximus.com (the “Site”) and describes the types of information collected, how that information is used, and the choices users have about collection and use of this information. This privacy statement does not govern privacy practices associated with offline activities, websites other than this Site, or products and services not available or enabled via this Site, except as expressly set forth in this Privacy Statement. Effective April 26, 2019
Although much of the Site is available without registration or providing personal information, in order to take advantage of some of our Site’s features, you will be asked to provide personal information. This personal information is provided voluntarily by you, the user, in order to participate or register for a particular product or service, or when you otherwise communicate with us or the Site. Personal information will be collected at various pages on the Site, including when you:
We clearly identify data you must provide so we can deliver the services or information you request. MAXIMUS may ask that you provide personal information, such as your first and last name, mailing address (including ZIP/Postal code), country of residence, email address, employer, job title and department, telephone numbers and other personal information. Providing this information is optional, but failure to do so in some cases will limit the services available to you.
In addition, our web servers automatically collect and log web usage data from you when you visit the Site. This information, including your Internet Protocol (IP) address, referring sites, pages viewed, browser type, operating system, CPU speed, referring or exit web pages, and length of visit, informs us about how visitors use and navigate the Site.
MAXIMUS does not share your personally identifiable information to unaffiliated third parties, but we may use your information to, among other things:
In order to respond to an information request you submit through the Site, we may share your personal information with our affiliated companies that may be able to respond directly to your inquiry. In addition, we may disclose your information to third parties (1) in connection with a merger, sale or consolidation of all or substantially all our assets, or (2) to comply with valid legal process such as a search warrant, subpoena or court order. By using this Site, you agree and acknowledge that personal information collected through the Site may be transferred across national boundaries and stored and processed in any country around the world, including the United States.
We may use and share with others aggregated or anonymous (not personally identifiable) information that we have collected based on web usage data, surveys or statistical information that we have compiled about our users.
MAXIMUS collects your personal information to allow us to process your application for employment. Your personal information will be treated as confidential and made accessible only to authorized MAXIMUS employees and/or suppliers, external representatives and third parties engaged specifically to support MAXIMUS in conducting recruitment and selection or onboarding activities and for employment purposes in respect of successful candidates.
You may be asked to provide additional information not contained in your application to assist the recruitment and selection processes (for example, references or for vetting and/or security checks). If you choose not to provide the requested information, it may limit our ability to assess your suitability for employment and we may be unable to proceed with your application.
Our website uses Google Analytics, a service which transmits website traffic data to Google Analytics servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google Analytics. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. You may view the Google Analytics Privacy Statement located at https://policies.google.com/technologies/partner-sites.
If you do not want your browser to accept cookies, you can modify the cookie option in your browser’s settings. However, some Site features or services may not function properly or be accessible without cookies. For additional information on Opting-Out of Google Analytics tracking cookies, please see Google Analytics Opt-Out at https://tools.google.com/dlpage/gaoptout?hl=en.
"Do Not Track" is a preference you can set in your web browser to let the websites you visit know that you do not want them collecting information about you. The Application does not currently respond to a "Do Not Track" or similar signals.
Certain email alerts you sign up for on the Site (e.g., investor email notifications) allow you to update your notification preferences online. You may also change your preferences regarding the types of communications you receive from MAXIMUS by emailing us at PrivacyOfficial@maximus.com.
If you are a California resident, California law (Calif. Bus. & Prof. Code § 22575-22578) entitles you to request information concerning whether your personal information has been disclosed to nonaffiliated third parties for their direct marketing purposes. We do not share your personal information with nonaffiliated third parties for such purposes.
MAXIMUS uses various technological and procedural security measures in order to protect the personal information we collect through the Site from loss, misuse, alteration or destruction. We have documented Information Security & Privacy policies to address data protection. We regularly provide information security and privacy awareness training to our employees. However, you should be aware that, due to the open and unsecured character of the internet, MAXIMUS cannot be responsible for the security of transmissions of personal information over the internet. We have prepared a formal incident response plan in case of a data breach. Please do not submit Protected Health Information through our Site. Please contact the individual program with any questions or enrollment requests.
MAXIMUS is committed to complying fully with the Children's Online Privacy Protection Act. The Site is not directed toward children under 13 years of age, nor do we knowingly collect information from children under the age of 13.
Our Site may contain links to other sites. Links do not imply endorsement by MAXIMUS. Please be aware that these other sites are not subject to the MAXIMUS privacy statement and we are not responsible for the privacy practices of such other sites. We recommend that you review the privacy policies of those sites when you visit them.
We will occasionally update this privacy statement. When we do, we will revise the "last updated" date at the top of the privacy statement. Please check the Site from time to time for the most current version of our privacy statement. Your continued use of the Site after we have notified you of changes as described above constitutes your acceptance of the changes.