September 2021 Update: Increased base pay rate in Phoenix to $17.98/hr plus new flexible scheduling options now available!

COVID-19 UPDATE: At Maximus, our employees provide vital services to individuals and families. We are taking every precaution at our offices to ensure a safe work environment. Those precautions include, but not limited to, sanitation methods that comply with CDC standards, providing paid time off for those who qualify, and resources for insurance coverage and self-care. We continue to monitor and update our policies and procedures as the situation and guidance change for each of our locations. 

We are no longer conducting interviews as part of the hiring process for Customer Service Reps - all applications and assessments are completed virtually. For any questions, please contact our recruiting team at CCORecruiting@maximus.com.

Customer Service Representatives

Our employees in Phoenix, AZ, use their passion for helping people by providing healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our customer service representatives (CSRs) deliver this vital information to callers by phone, webchat, or written correspondence. 

New Base rate $17.98/hr
New bilingual base rate $19.77/hr

Contact a recruiter - text Phoenix to 97211

Upcoming events

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Phoenix site details and perks

  • Easy commute off Black Canyon Freeway
  • Access to light rail and bus routes 
  • Onsite food vendor, local food and coffee trucks daily
  • Sittings areas for breaks and private Mother’s Room
Phoenix site details and perks

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