Cathy Muha is an executive with more than 30 years of experience in both the federal and private sectors, specializing in business strategy, organizational change, and technological innovations aimed at advancing health outcomes.
In her current role as the Customer Experience (CX) Market Lead for Health, Cathy focuses on strategizing market interactions and enhancing customer experiences across various health agencies and sectors. She identifies opportunities for CX innovation, drives market engagement, collects insights on emerging trends, and aligns CX initiatives with the needs of agencies and business development priorities.
Before joining Maximus, Cathy served as the Director of Planning and Operations at the Center for Global Health within the National Cancer Institute (NCI) where she implemented strategies to enhance service delivery and improve organizational effectiveness. Her notable achievements include modernizing workforce systems, contract processes, and the workforce development enterprise.
Throughout her career, Cathy has been dedicated to advancing national and international collaborations in innovative health delivery models to enhance care and improve health outcomes in low-resource settings.
