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  4. Maximus selected to administer the California LifeLine Program

Maximus selected to administer the California LifeLine Program

September 17, 2018

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We’re helping eligible households access affordable telecommunication services.

Senior man uses his smartphone to contact the California LifeLine program to inquire about lowering his cell phone bill. He is wearing eyeglasses and sitting on a couch at home.

We’ve been awarded a new contract from the California Public Utilities Commission (CPUC) to administer the California LifeLine Program. The $36 million base contract is projected to run 30 months. There are two additional one-year contract extension options which would bring the total contract value to $65 million. The California LifeLine Program provides discounted home phone and cell phone services to qualified households. The California LifeLine discounts help consumers lower the cost of their phone bills.

After a competitive process, the California Department of Technology (CDT) on behalf of the CPUC selected Maximus to administer eligibility determinations, call center services, web-based enrollments, and document intake and processing. We expect to be operational by January 2019.

"This contract is a natural extension of the eligibility capabilities we deliver across a broad range of government programs. We are excited to apply our expertise to assist residents in accessing affordable phone service options and to serve as a trusted partner to the CPUC on this important program," commented Bruce Caswell, Maximus President and Chief Executive Officer.

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