Phoenix, AZ

At Maximus, you have the opportunity to work with passionate people, take on new challenges, and make a big impact. We offer flexible schedules, competitive pay rates and ample growth opportunities.

Join our Talent Network

We are no longer conducting interviews as part of the hiring process for Customer Service Reps - all applications and assessments are completed virtually. For any questions, please contact our recruiting team at

Customer Service Representatives

Our employees in Phoenix, AZ, use their passion for helping people by providing healthcare information to millions of Americans who need to navigate through complex healthcare plans.

Base rate starts at $17.98/hour; Bilingual base rate: $19.78/hour; with $1,000+ available in potential bonuses for attendance and referrals.

Contact a recruiter – text Phoenix to 97211

  • Upcoming events

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  • Referral campaign
    • Referral Program will resume Summer of 2023
    • Current employees are eligible to earn $200 for every referral they make *program eligibility requirements apply*
    • They're also eligible to enter our monthly drawings for a themed prize

    For more details on Maximus referrals, please contact  


  • Phoenix site details and perks
    • 24/7 center – flexible scheduling options available with both FT & PT positions
    • Paid training
    • No college degree or previous call center experience required
    • Bilingual (English/ Spanish) opportunities 
    • Easy commute off Black Canyon Freeway
    • Access to light rail and bus routes 
    • Onsite food vendor, local food and coffee trucks 
    • Sittings areas for breaks and private Mother’s Room
    • Monthly referral prize giveaways during hiring seasons

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