Phoenix, AZ

At Maximus, you have the opportunity to work with passionate people, take on new challenges, and make a big impact. We offer flexible schedules, competitive pay rates and ample growth opportunities.

Join our talent network

We are no longer conducting interviews as part of the hiring process for Customer Service Reps - all applications and assessments are completed virtually. For any questions, please contact our recruiting team at

Customer Service Representatives

Our employees in Phoenix, AZ, use their passion for helping people by providing healthcare information to millions of Americans who need to navigate through complex healthcare plans.

Base rate starts at $17.98/hour; Bilingual base rate: $19.78/hour, plus potential bonuses for attendance and referrals.

  • Upcoming events

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  • Referral campaign

    We're thrilled to announce the completion and incredible success of our 2023 referral campaign!

    Stay tuned for updates and details on what we have in store for our next referral campaign. Your continued involvement is key to our continued success, and we can't wait to share more opportunities for rewards and recognition with you.

    For more details, contact

  • Phoenix site details and perks
    • 24/7 center – flexible scheduling options available with both FT & PT positions
    • Paid training
    • No college degree or previous call center experience required
    • Bilingual (English/ Spanish) opportunities 
    • Easy commute off Black Canyon Freeway
    • Access to light rail and bus routes 
    • Onsite food vendor, local food and coffee trucks 
    • Sittings areas for breaks and private Mother’s Room
    • Monthly referral prize giveaways during hiring seasons

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