At Maximus, YOU pick your schedule! Plus base rate starts at $17.98/hour with $1,800+ available in potential bonuses for attendance and referrals.

We are no longer conducting interviews as part of the hiring process for Customer Service Reps - all applications and assessments are completed virtually. For any questions, please contact our recruiting team at CCORecruiting@maximus.com.

Customer Service Representatives

Our employees in Phoenix, AZ, use their passion for helping people by providing healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our customer service representatives (CSRs) deliver this vital information to callers by phone, webchat, or written correspondence. 

Base rate: $17.98/hr
Bilingual base rate: $19.78/hr

Contact a recruiter - text Phoenix to 97211

  • Upcoming events

    Check back for more events.

  • Referral campaign
    • Current employees are eligible to earn $200 for every referral they make *program eligibility requirements apply*
    • They’re also eligible to enter our end-of-month drawing for an Oster Blender on June 3rd

    For more details on Maximus referrals, please contact CCORecruiting@maximus.com.  

  • Phoenix site details and perks
    • 24/7 center – flexible scheduling options available with both FT & PT positions
    • Paid training
    • No college degree or previous call center experience required
    • Bilingual (English/ Spanish) opportunities 
    • Easy commute off Black Canyon Freeway
    • Access to light rail and bus routes 
    • Onsite food vendor, local food and coffee trucks 
    • Sittings areas for breaks and private Mother’s Room
    • Monthly referral prize giveaways during hiring seasons

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