Looking for more than just a job?

Join Maximus as a Customer Service Representative and build experience that can grow into a long-term career.

Apply now

Maximus Onsite Hiring Event. Customer service Reps. Saturday, Sept. 26, 10 a.m.-12 p.m. ET. RSVP today! maximusinfo.co/event926

You're invited!

Don’t miss your chance to meet our recruiters and launch your career — with on-the-spot offers available!

12730 N. Kingston Avenue, Chester, VA 23836

Save time when you get here! Fill out your application now to fast-track your hiring process. RSVPs are not required, but they help us prepare to welcome you better.

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Start a career that makes a difference

Join our Chester customer service teams and help people navigate important healthcare services with empathy, care, and confidence.

Starting pay: $16.75/hr
Plus potential bonus opportunities*

Help callers, not sell to them
Get paid training and team support
Build experience for future growth

_{*Eligibility requirements apply}

Apply now

What you’ll do each day

Answer questions
Support callers by answering questions about healthcare eligibility, enrollment, benefits, and next steps.

Guide people through the process
Use training, scripts, and support tools to help callers understand their options and what to do next.
Document interactions
Look up information, update records, and document each interaction clearly and accurately.
Connect people to support
Help callers access the services, resources, or information they need.

Maximus. There's a structure here to help you grow. You're given feedback, support, and the tools you need to improve. You're not just expected to figure it out on your own. Steven Story, Recruitment Specialist.

Start here. Grow here.

A customer service role at Maximus can be a starting point for a longer career. You’ll build experience in communication, problem-solving, healthcare program support, systems documentation, and teamwork, while having access to benefits and programs that support your growth.

Paid training

Training designed to help you feel prepared and supported from day one.

Tuition reimbursement

Up to $5,250 to support your education and career goals.*

*Eligibility requirements apply

Wellness perks

Access powerful health tools and wellness rewards.

PTO starts day one

Paid time off begins on your first day.

Paid sick time

Paid sick time available from day one.

401(k) with match

Plan for the future with a company match of up to 4%.

Real people behind the opportunity

Our recruiting team helps bring local customer service opportunities to life and supports candidates as they move through the hiring process.

Keely - Recruitment Specialist

Salena - Recruitment Specialist

We believe great people know great people. That's why we make it easy to earn rewards when you help us grow our team. Just one of the many ways we celebrate and reward our people.

Maximus. New season, new referrals. Rake in referral reqards this fall.

Located in the Rivers Bend area near Interstate 95 and Route 10
Convenient commuter access to Interstate 95 and Route 288
Various on-site food truck vendors and vending machines available for employees
Convenient access to nearby restaurants and shopping areas within 2-5 miles
Convenient access to Wawa and Sheetz gas stations
Employee engagement activities hosted throughout the year

Maximus is committed to providing reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. Accommodations are assessed individually to ensure appropriate support. For assistance navigating the Maximus career website or submitting an application, please contact People Operations at applicantaccom@maximus.com or call 1.866.307.1477, Monday through Friday, 8:00 a.m. to 6:00 p.m. ET. We are here to support your access needs.