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Health Technology Modernization

Delivering modern, secure, AI-enabled health technology that simplifies access, connects data for decision-making, and enhances patient, member, and provider experiences while supporting better health outcomes.

Delivering technology modernization to meet evolving health needs

We partner with agencies to integrating advanced technologies that streamline operations, reduce backlogs, and improve customer experience. Our expertise in data integration, software development, and cybersecurity enables secure, scalable solutions across infrastructure, interoperability, workforce enablement, and compliance.

What we deliver

Seamless modernization

Our flexible solutions modernize health systems by enhancing service delivery with secure, agile, and data-driven approaches that work across all levels of government.

Connected digital and human experience

We interconnect front-line human and digital experiences for effective and efficient program delivery by reducing administrative burdens, boosting program integrity, and improving customer experiences.

Data-driven insights

We leverage advanced analytics to transform health data into actionable insights, enhancing decision-making, optimizing operations, and improving outcomes.

Personalized digital solutions

We design scalable personalized digital solutions that simplify enrollment, credentialing, and access to care and proactively meet individuals anytime, anywhere.

Enhanced provider experience

We streamline provider credentialing and enrollment, reducing administrative burdens, boosting program integrity, and strengthening provider networks.

Modernizing public health experiences at every level of government

The digital front door for federal agencies

Discover how the digital front door is driving health technology modernization for federal agencies — using AI, automation, and integrated platforms to streamline services and improve access.

Transforming Medicaid enterprise systems

Learn how we help states modernize with modular solutions that improve provider and member experiences, streamline operations, reduce costs, and expand access.

Transforming Veteran services through innovation

Maximus is empowering federal Veteran services modernization by leveraging AI, cloud, and digital transformation to streamline benefits, enhance access, and deliver better outcomes for Veterans, caregivers, and agencies alike.

Explore Veteran Services

Featured case studies

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Helping CMS modernize its Eligibility Appeals program

Discover how Maximus built a first-of-its-kind CMS cloud environment using emerging technologies, advanced analytics, and IT modernization — designed with human-centered design and accessibility at its core.

Strengthening Ohio’s provider networks with centralized credentialing

Ohio’s Medicaid centralized credentialing streamlined provider enrollments, improved data accuracy, and enhanced care access. Learn more in this case study.

Featured perspectives

Discover more insights

How federal agencies can boost operational readiness to respond to emerging public health threats

Explore how federal health agencies can accelerate response to emerging threats by building speed into their operating model in advance.

Modernize Medicaid through member and provider experiences

For states transitioning from traditional MMIS to MES modernization, consider carving out the provider services functions as standalone enrollment and self-service portal modules.

Our health capabilities

Health technology modernization and enterprise systems are part of our health capabilities portfolio. 

View all health capabilities

Elevate the total customer experience (TXM)

The Maximus Total Experience Management Solution provides flexible, modular, scalable features, leveraging our relationships with leading cloud and digital contact center partner capabilities.

Learn about Maximus TXM

FAQs

What is health IT in government programs?

Health IT in government programs refers to the specialized technology infrastructure, data systems, and software used to manage public health services. This technology streamlines case management, secures sensitive patient data, and improves operational efficiency for state and federal health agencies.

What does health IT include in government health services?

In government health services, health IT includes electronic health records, data analytics platforms, eligibility determination engines, and integrated contact centers. These systems enable agencies to coordinate care, track health outcomes, and process enrollments efficiently and at scale.

Why is health IT important for state and federal agencies?

Health IT is critical for government agencies because it ensures compliance with federal mandates, reduces administrative overhead, strengthens provider networks, and accelerates the delivery of benefits. It provides the secure, interoperable infrastructure necessary to manage complex government health programs and protect sensitive personal data.

Where should agencies focus first when modernizing health systems?

Agencies should prioritize areas that deliver the greatest impact, such as provider and member enrollment, billing, and communications. Targeted, modular investments can reduce friction, improve quality, and increase program agility without overhauling entire systems at once.