Our commitment to accessibility
We are committed to providing equal access to our digital services for all users, including individuals with disabilities. We strive to ensure that our websites, applications, and digital documents are accessible and usable by the widest possible audience. This commitment is reinforced through our continuous‑improvement and governance practices, including automated and manual accessibility testing, recurring audits, user testing with people with disabilities, regular release cycles, maintenance of prioritized remediation backlogs, ACR tracking, and a risk‑based approach to ensuring ongoing compliance and usability.
We make ongoing, reasonable efforts to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Feedback and support
If you experience difficulty accessing content on this website, please contact us and include the webpage (URL) and a description of the issue. Please do not include any PHI or PII information.
Email: digitalaccessibility@maximus.com
We will review your request and respond as promptly as possible.
Reasonable accommodation requests
If you need information or services provided through any of our digital properties, including websites, portals, applications, or other online content, or if you require a reasonable accommodation to access our digital content, please contact us using the email or phone number listed above. We will work with you to provide the requested accommodation in a manner that ensures equal access.
PDFs and forms provided by State or Federal government agencies
Some documents available on this website, including PDFs or forms provided directly by State or Federal government agencies, may not fully meet WCAG 2.1 AA accessibility standards. Because these materials are created and maintained by external governmental entities, we may not always have the ability to modify their content or structure. However, we are actively working with our State and Federal partners to remediate these documents, request accessible versions, and ensure that all essential information is available in a format that provides equitable access for all users. If you encounter a government issued document that is not accessible, please contact us and we will assist in providing an accessible version or alternative format.
Software and technology accessibility
We aim to ensure compatibility with commonly used assistive technologies across desktop and mobile environments. Our accessibility testing and evaluations consider widely used assistive technology configurations. Although we strive to support the most widely used assistive technology configurations, accessibility may vary based on device type, browser, software version, or user settings. We continue to review and improve compatibility as technologies evolve.
For the best experience, we recommend using the latest versions of assistive technologies, web browsers, and operating systems.
Last Updated: April 07, 2026