September 2021 Update: Increased base pay rate in London to $15.00/hr plus new flexible scheduling options now available!

COVID-19 UPDATE: At Maximus, our employees provide vital services to individuals and families. We are taking every precaution at our offices to ensure a safe work environment. Those precautions include, but are not limited to, sanitation methods that comply with CDC standards, providing paid time off for those who qualify, and resources for insurance coverage and self-care. We continue to monitor and update our policies and procedures as the situation and guidance change for each of our locations. 

We are no longer conducting interviews as part of the hiring process for Customer Service Reps - all applications and assessments are completed virtually. For any questions, please contact our recruiting team at

Customer Service Representatives

Our employees in London, KY, use their passion for helping people by providing healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our customer service representatives (CSRs) deliver this vital information to callers by phone, webchat, or written correspondence. 

New Base rate $15.00/hr

Contact a recruiter - text London to 97211

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London site details and perks

  • Just off US 25 behind the airport
  • Located near bakery/deli and Dollar General 
  • Monthly onsite activities, celebrations, and giveaways
London site details and perks

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