Customer Service Contact Center jobs
Our Customer Service Representatives, are on the front lines, answering the call from citizens across the country to get them access to the information and assistance they need. We are one of the largest citizen engagement center providers supporting a variety of health
More than a job
Maximus provides its employees with resources and chances to enhance their skills and knowledge, fostering career growth. Discover what our employees think about their experience at Maximus.
Phoenix Customer Service Representatives
Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Phoenix, AZ, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.
Starting base rate: $17.98/hour; Bilingual base rate: $19.78/hour, with opportunities for additional bonuses based on attendance and referrals.
- 24/7 center – flexible scheduling options available with FT positions
- Paid training
- No college degree or previous call center experience required
- Bilingual (English/ Spanish) opportunities
- Easy commute off Black Canyon Freeway
- Access to light rail and bus routes
- Onsite food vendor, local food and coffee trucks
- Sittings areas for breaks and private Mother’s Room
- Monthly referral prize giveaways during hiring seasons
Riverview & Tampa Customer Service Representatives
Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Riverview, FL play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.
Starting base rate: $17.20/hour; Bilingual base rate: $18.92/hour, with opportunities for additional bonuses based on attendance and referrals.
- Flexible scheduling with both FT & PT positions available
- Paid training
- No college degree or previous call center experience required
- Bilingual ( English/ Spanish) opportunities
- Fun site activities and employee engagement
Earn rewards!
We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rules
Jacksonville
Lawrence Customer Service Representatives
Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Lawrence, KS play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.
Starting base rate: $17.20/hour, with opportunities for additional bonuses based on attendance and referrals.
- 24/7 center – Flexible scheduling options available
- Paid training
- No college degree or previous call center experience required
- Easy commute off K10 Highway & bus stop access in the parking lot
- Food vendors and company kitchen onsite
- Monthly referral prize giveaways during hiring seasons
Earn rewards!
We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rulesLondon Customer Service Representatives
Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in London, KY play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.
Starting base rate: $17.20/hour, with opportunities for additional bonuses based on attendance and referrals.
- 24/7 center – flexible scheduling options available with FT positions
- Paid training
- No college degree or previous call center experience required
- Bilingual (English/ Spanish) opportunities
- Easy commute off Black Canyon Freeway
- Access to light rail and bus routes
- Onsite food vendor, local food and coffee trucks
- Sittings areas for breaks and private Mother’s Room
- Monthly referral prize giveaways during hiring seasons
Earn rewards!
We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rulesIndiana Eligibility Customer Service Representatives
We play a critical role in helping streamline public assistance programs across the state. Join us and make a difference in the lives of individuals throughout our community.
Our employees across New York use their passion for helping people by providing healthcare information to millions of New York residents who need to maneuver through complex healthcare plans. Our customer service representatives (CSRs) deliver this vital information to callers by phone and assist customers with the application process and plan selection.
What we offer:
- Competitive pay rates for both non-bilingual and bilingual CSRs
- Ample bonus opportunities for excellent work and referrals
- 401K with company match
- Paid accrued time off and 10 paid holidays
- Medical, Dental, and Vision benefits
- The opportunity to work remotely after training
- Career development and promotional opportunities
- No cold calling, sales, or collection calls!
*Terms and conditions apply
Our Eligibility & Enrollment (E&E) team members use their passion for helping people by analyzing and processing applications and supporting documents submitted through mail, fax, mobile application, or web upload in order to provide millions of New York Residents insurance coverage.
What we offer:
- Competitive pay rates for both non-bilingual and bilingual E&E Administrators
- Ample bonus opportunities for excellent work and referrals
- 401K with company match
- Paid accrued time off and 10 paid holidays
- Medical, Dental, and Vision benefits
- Career development and promotional opportunities
*Terms and conditions apply
Brownsville Customer Service Representatives
Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Brownsville, TX, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.
Starting base rate: $17.20/hour; Bilingual base rate: $18.92/hour, with opportunities for additional bonuses based on attendance and referrals.
- Competitive pay and benefits
- Flexible schedule with FT positions offered
- Paid training
- Bilingual (English/ Spanish) opportunities
- No college degree or previous call center experience required
- Bus route conveniently located beside site at the Event Center
- Short commute to surrounding fast food restaurants
- Stunning facilities and property with superb Resaca and trail views
- Ample parking
Earn rewards!
We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rulesEL Paso Customer Service Representatives
Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in El Paso, TX, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.
Starting base rate: $17.20/hour; Bilingual base rate: $18.92/hour, with opportunities for additional bonuses based on attendance and referrals.
- Central location – near the El Paso International Airport
- Paid training
- Competitive pay and benefits
- Bilingual (English/Spanish) opportunities
- Professional development opportunities
- Private mother’s room
- Onsite food options
- Easy access to fast food and other nearby restaurants
Earn rewards!
We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rulesChester Customer Service Representatives
Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Chester, VA play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.
Starting base rate: $17.20/hour, with opportunities for additional bonuses based on attendance and referrals.
- Flexible scheduling with FT positions available
- Paid training
- Located in the River’s Bend area, right off the 295 interstate and route 10
- Easy commute to Interstate 95 and Route 288
- Various onsite food vendors
- Fun work environment and monthly employee engagement activities
- Short commute to multiple fast-food chains
Earn rewards!
We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rulesCover VA
Join a team that cares
At Maximus, you have the opportunity to work with passionate people, take on new challenges, and drive meaningful change. Benefit from competitive pay rates, abundant growth opportunities, and additional perks designed to enrich your career journey.
Competitive pay
Fair compensation for your skills
Bonus Oppertunities
Additional earning based on performance
Company matching 401k
Secure your future with a retirement plan and take part on our company matching
Paid leave & holiday
Enjoy our time off for health and wellness
Career growth
Supportive environment for advancement.
No cold calling
No sales or collection calls
Contact centers specializing in government programs
Our contact centres across the country support citizens
Maximus - Ready to do something greater?
If you want to move forward in your career, here is the place. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression.
Maximus - Application and Training
Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
Maximus - Career development
If you want to move forward in your career, here is the place. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression.