Operating as MAX Solutions, and known informally as “MAX,” we are the largest employment services provider in Australia with more than 250 full-time, part-time and outreach offices nationwide delivering support to a broad range of the Australian population. From young people and mature aged individuals, to those with disability, every person in every office is unique.

Through government programs such as jobactive and Disability Employment Services, we address barriers to employment for more than 200,000 job seekers — empowering through health and training support services. By proactively working with employers to understand their businesses and recruitment needs, we secure sustainable employment opportunities for our customers.

• Australia’s jobactive is the primary program for helping individuals into employment. Nearly 170,000 people participate in jobactive at MAX.
• Disability Employment Service (DES) provides assistance to job seekers with permanent disability to find a job and who need regular, ongoing support in the workplace to keep a job. In 2018, the government implemented significant reforms to encourage competition and service improvement by DES providers by giving job seekers greater choice about the services they receive and from whom they receive them. Our caseload has surpassed 31,000 as more people chose to receive their services from us.

We also help specialized populations find employment:

• Indigenous Australians: In support of Australia’s reconciliation movement, the MAX reconciliation plan builds on the work we already do with 63 Indigenous organizations and demonstrates our commitment to provide support, understanding, development and employment opportunity for Indigenous Australians. We provide employment and training services across remote locations in Western Australia under a variety of programs, including Ocean to Outback and Goldfields Employment and Training Service.
• Prison-based services: In Queensland and Tasmania, providing willing participants training and employment services to improve their ability to successfully reintegration following the completion of a prison term.
• School dropouts with disability: The School Leaver Employment Supports Program is available for eligible “year 12 school leavers” with a disability under the National Disability Insurance Scheme (NDIS). Under this program, individuals receive individualized supports to build their skills and assist them to confidently transition from school to employment.

We are also assisting the government of New South Wales with two pilot programs focusing on youth and young adults:

• Smart, Skilled and Hired Youth Employment helps individuals who have completed year 10 or turned 17 who are unemployed and or working fewer than 28 hours per week.
• Parents Next helps parents who have at least one child under six and who have not worked in more than six months. Under this program, prepare for parents for employment while giving them the skills and experience they need to manage family and work commitments.