At Maximus, YOU pick your schedule! Plus base rate starts at $17.11/hour with $1,800+ available in potential bonuses for attendance and referrals.

We are no longer conducting interviews as part of the hiring process for Customer Service Reps - all applications and assessments are completed virtually. For any questions, please contact our recruiting team at

Customer Service Representatives

Our employees in Chester, VA, use their passion for helping people by providing healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our customer service representatives (CSRs) deliver this vital information to callers by phone, webchat, or written correspondence. 

Base rate: $17.11/hr

Contact a recruiter - text MAXinfo to 97211

  • Upcoming events

    Check back for more events.

  • Referral campaign
    • Current employees are eligible to earn $200 for every referral they make *program eligibility requirements apply*
    • They’re also eligible to enter our end-of-month drawing for an Oster Blender on June 3rd

    For more details on Maximus referrals, please contact  

  • Chester site details and perks
    • Flexible scheduling with both FT & PT positions available
    • Paid training
    • Located in the River’s Bend area, right off the 295 interstate and route 10 
    • Easy commute to Interstate 95 and Route 288
    • Various onsite food vendors 
    • Fun work environment and monthly employee engagement activities
    • Short commute to multiple fast-food chains

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