Customer Service Contact Center jobs

Our Customer Service Representatives are on the front lines, answering calls from citizens across the country to get them access to the information and assistance they need for health and government programs.

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More than a job

Maximus provides its employees with resources and chances to enhance their skills and knowledge, fostering career growth. Discover what our employees think about their experience at Maximus.

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Locations across the country

Phoenix Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Phoenix, AZ, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

Phoenix site perks

  • 24/7 center – flexible scheduling options available with FT positions
  • Paid training
  • No college degree or previous call center experience required
  • Bilingual (English/ Spanish) opportunities 
  • Easy commute off Black Canyon Freeway
  • Access to light rail and bus routes 
  • Onsite food vendor, local food and coffee trucks 
  • Sitting areas for breaks and private Mother’s Room
  • Monthly referral prize giveaways during hiring seasons
Riverview & Tampa Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Riverview, FL, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

Riverview & Tampa site perks

  • Flexible scheduling with both FT & PT positions available
  • Paid training
  • No college degree or previous call center experience required
  • Bilingual ( English/ Spanish) opportunities 
  • Fun site activities and employee engagement
Jacksonville
Lawrence Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Lawrence, KS, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

Lawrence site perks

  • 24/7 center – Flexible scheduling options available 
  • Paid training
  • No college degree or previous call center experience required
  • Easy commute off K10 Highway & bus stop access in the parking lot
  • Food vendors and company kitchen onsite
  • Monthly referral prize giveaways during hiring seasons
London Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in London, KY, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

London site perks

  • Paid training
  • No college degree or previous call center experience required
  • Monthly referral prize giveaways during hiring seasons
  • Flexible scheduling with FT positions available
  • Just off US 25 behind the airport
  • Located near bakery/deli and Dollar General 
  • Career advancement opportunities 
Indiana Eligibility Customer Service Representatives

We play a critical role in helping streamline public assistance programs across the state. Join us and make a difference in the lives of individuals throughout our community.

Hattiesburg Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Hattiesburg, MS, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.

Hattiesburg site perks

 
  • Open 8 a.m. – 8 p.m., seven days a week
  • Flexible scheduling options available
  • Full-time and part-time available; great for college students
  • Paid training
  • No college degree or previous call center experience required
  • Easy commute off Highway 49 across from Walmart
  • Bus route runs right by the site
  • Weekly food vendors on site
  • Food court within the building
  • Break rooms and bench areas outside 
  • Monthly referral prize giveaways during hiring seasons
Brownsville Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Brownsville, TX, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

Brownsville site perks

  • Competitive pay and benefits 
  • Flexible schedule with FT positions offered
  • Paid training
  • Bilingual (English/ Spanish) opportunities 
  • No college degree or previous call center experience required
  • Bus route conveniently located beside site at the Event Center
  • Short commute to surrounding fast food restaurants 
  • Stunning facilities and property with superb Resaca and trail views
  • Ample parking
EL Paso Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in El Paso, TX, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

El Paso site perks

  • Central location – near the El Paso International Airport
  • Paid training
  • Competitive pay and benefits
  • Bilingual (English/Spanish) opportunities
  • Professional development opportunities
  • Private mother’s room
  • Onsite food options
  • Easy access to fast food and other nearby restaurants
Chester Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Chester, VA, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

Chester site perks

  • Flexible scheduling with FT positions available
  • Paid training
  • Located in the River’s Bend area, right off the 295 interstate and route 10 
  • Easy commute to Interstate 95 and Route 288
  • Various onsite food vendors 
  • Fun work environment and monthly employee engagement activities
  • Short commute to multiple fast-food chains
Cover VA

Join a team that cares

At Maximus, you have the opportunity to work with passionate people, take on new challenges, and drive meaningful change. Benefit from competitive pay rates, abundant growth opportunities, and additional perks designed to enrich your career journey.

Competitive pay

Fair compensation for your skills.

Bonus opportunities

Additional earnings based on performance.

Company matching 401k

Secure your future with a retirement plan and take part in our company matching.

Paid leave & holidays

Enjoy your time off for health and wellness.

Career growth

Supportive environment for advancement.

No cold calling

No sales or collection calls.

Call center worker.

Ready to do something greater?

If you want to move forward in your career, here is the place. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression.

Application and training

Maximus provides paid, comprehensive training, which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

Career development

We’re dedicated to helping you grow your career with tailored development opportunities and continuous support. From skill-building workshops to mentorship programs, we empower you to achieve your professional goals and thrive in your role.

Apply today!