CSR Jobs

Customer Service Contact Centers

Our Customer Service Representatives, are on the front lines, answering the call from citizens across the country to get them access to the information and assistance they need. We are one of the largest citizen engagement center providers supporting a variety of health and human service programs. Launch your career as a CSR with Maximus through one of our dynamic customer engagement centers.

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Make a difference

If you want to move forward in your career while making a difference, here is the place. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression. Check out what our employees have to say about working at Maximus!

Hear what our employees have to say

Shannon McMurray

"It’s hard to put it into words, but it is fulfilling just knowing that in the grand scheme of everything, you really helped someone."

Meet Shannon

Shaquille Davis

"I’ve always been a strong person, but I feel as if the experiences and the positions that I’ve had here have made me a better person."

Meet Shaq

Crystal Hurt

"It really satisfies me to help someone along in their career. It’s very rewarding to see that."

Meet Crystal

Aquilla Keys

"I understand what it’s like to be on the other end of that call, because at one time I was the customer on the other end."

Meet Aquilla

Stay connected

Maximus - Ready to do something greater?

If you want to move forward in your career, here is the place. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression.

Maximus - Application and Training

Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

Maximus - Career development

If you want to move forward in your career, here is the place. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression.

More Maximus videos

Hear more stories from our team as they talk about working in Maximus Contact Centers over the years