Eligibility and Enrollment solutions made simple
Accessing vital government services should be straightforward and easy. Programs should be accurate, easy to use, and optimized for efficiency. We can help you do it all.
Navigating PHE unwinding and beyond
State agencies are contending with a backlog of eligibility redeterminations with less staff. Maximus can guide you through unwinding the public health emergency (PHE).Get your state to a new normal. Learn more
Your trusted partner, helping more people access the services they need
relationships with 14 states
providing eligibility support
Medicaid & CHIP participants
Improving program outcomes and streamlining service delivery
Integrated modern digital experience
Maximus works with government to provide an end-to-end eligibility and enrollment platform designed to integrate with existing back-office systems and contact center operations.
Enhanced eligibility verification
Our systems enable modernized workflow processes, accurate and timely enrollment, and faster delivery of benefits with reduced paperwork.
Easy to use enrollment platform
We provide consumers with modern, easy-to-use enrollment self-service portals across mobile and web to deliver a self-service approach.
We engage with consumers where they are - whether by web, phone, email, text, mobile app, or live agent, providing a consistent and streamlined experience.
Reducing the complexity of enrollment and beneficiary options
Total customer experience
Maximus is transforming conventional contact centers. By utilizing an omnichannel experience from self-service mobile apps to high-touch web chat – we provide beneficiaries with easier access to information and services for a more seamless experience.Explore more
The importance of delivering independent, conflict-free services to citizens
Healthy Louisiana cut Medicaid enrollment costs while doubling the rate of health plan selection
Digital innovations will drive enhanced CX in government
How to capitalize on customer experience to drive the mission