Make eligibility and enrollment processes faster, simpler, and more reliable. Our integrated solutions reduce paperwork, streamline operations, and ensure accurate decisions — accelerating service delivery and improving the experience for every customer.
What we deliver
Eligibility workflow management
We support eligibility and enrollment operations with automated workflows that improve accuracy, reduce manual processing, and accelerate decisions. Our approach reduces paperwork while helping agencies deliver timely, compliant access to health and human services.
End-to-end enrollment and eligibility platform
Our enrollment platforms connect eligibility systems, contact center operations, and digital self-service tools to streamline application, verification, and case management — improving efficiency and delivering a more seamless experience.
Customer-friendly enrollment experiences
Through our contact centers, we engage with people on their preferred channels — web, phone, email, text, or mobile app — to enhance their government customer experience.
Data and program transparency
Advanced reporting, analytics, and data integration that translates complexity into actionable insights.
Solutions to achieve your program goals
SNAP
States are seeking solutions that correct data inconsistencies early, prevent errors, scale to demand, and help avoid backlogs. Our AI-powered Accuracy Assistant™ error-prevention tool supports a more accurate eligibility process.
Discover our solutions
Medicaid
Our eligibility support and enrollment broker services include processes that work seamlessly across multiple health insurance programs to get people covered. Our unbiased support helps people make informed choices about their health plans.
Explore our solutions
State-based marketplaces
We support states during open enrollment, create tailored consumer experiences, and integrate with other state health programs. Our outreach and education strategies help states make key decisions about in-person assistance and marketplace features.
Learn about our solutions
Third-party administrator operations
Maximus provides trusted third-party administration (TPA) services for military health, supporting enrollment, eligibility, and seamless access to benefits at scale.
See how we are delivering valueOur leaders
David Crowson Vice President of Business SolutionsWhen eligibility determinations are right the first time, individuals get the correct amount in a timely manner, and programs avoid costly rework, appeals, and repayments.
