Kelly Boerner is a seasoned government services leader with more than 20 years of experience supporting state and local agencies through workforce development, human services, eligibility support, and customer experience programs. Throughout her career, she has successfully led strategic growth initiatives, operational transformation efforts, business development pursuits, and large-scale program implementations that help government agencies improve outcomes for the communities they serve.
Kelly's expertise spans workforce services, employment and training programs, operational excellence, strategic planning, contract transitions, performance management, customer experience, and public sector procurement. She is recognized for her ability to bridge business development and operations, bringing a practical understanding of the full contract lifecycle from opportunity identification and capture strategy through implementation, delivery, and continuous improvement.
Over the course of her career, Kelly has supported numerous high-profile competitive procurements, contract expansions, and transition efforts across workforce services, health and human services, and technology-enabled government programs. She is known for building collaborative partnerships, developing high-performing teams, and driving solutions that balance operational effectiveness with client priorities.
Prior to focusing on operations leadership, Kelly spent several years leading business development and capture activities for government services programs across the United States. This combination of growth and operational experience allows her to help organizations identify strategic opportunities, execute successful transitions, and deliver sustainable program results.
Before joining Maximus, Kelly held leadership and business development roles supporting public sector technology and health and human services initiatives. She is passionate about mentoring emerging leaders, fostering strong organizational cultures, and advancing innovative solutions that improve access to services for individuals and families.
