Skip to main content

Tuesday, July 11, 2023, 2:00 p.m. ET

Service Centers can be compliance and audit challenges waiting to happen. In this webinar, we will discuss the ways in which you can improve the oversight process of service centers at your institution. Some of the topics that will be covered: Better communication among the individual departments responsible for service center oversight; Rate templates that can be navigated by all users; Structured periodic training for service center managers; Accessible and usable standard reports for rate setting and year-end review; improved web site design; and more.