Data sharing and a total experience strategy: Insights from the VA
Over the last few years, federal healthcare agencies have been on a mission to modernize public health services in a way that improves experiences for both patients and stakeholders. Data interoperability challenges have been a continuous roadblock on the path to digital transformation. However, by improving data sharing capabilities and leveraging human-centered design mindset, federal health agencies will have a holistic view of the patient’s needs to modernize in the most impactful way.
Government Technology Insider talked with Renae Facundus, Director of Interoperability and Analytics at the Department of Veterans Affairs (VA), and Monica Rosser, Health Market Lead at Maximus, to discuss how total user experience principles and data interoperability initiatives can drive a new era of public health.
