Lawrence, KS

At Maximus, you have the opportunity to work with passionate people, take on new challenges, and make a big impact. We offer flexible schedules, competitive pay rates and ample growth opportunities.

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We are no longer conducting interviews as part of the hiring process for Customer Service Reps - all applications and assessments are completed virtually. For any questions, please contact our recruiting team at CCORecruiting@maximus.com.

Customer Service Representatives

Our employees in Lawrence, KS, use their passion for helping people by providing healthcare information to millions of Americans who need to navigate through complex healthcare plans.

Our customer service representatives (CSRs) deliver this vital information to callers by phone, webchat, or written correspondence. 

Base rate starts at $17.00/hour with $1,800+ available in potential bonuses for attendance and referrals.

Contact a recruiter – text Lawrence to 97211

  • Upcoming events

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  • Referral campaign
    • Current employees are eligible to earn $200 for every referral they make *program eligibility requirements apply*
    • They're also eligible to enter our drawing for an ice cream maker and serving bowl set on September 2

    For more details on Maximus referrals, please contact CCORecruiting@maximus.com.  

    Image of the August referral campaign

  • Lawrence site details and perks
    • 24/7 center – Flexible scheduling options available 
    • Paid training
    • No college degree or previous call center experience required
    • Easy commute off K10 Highway & bus stop access in the parking lot
    • Food vendors and company kitchen onsite
    • Partnership with Humane Society / quarterly puppy visits onsite!
    • Monthly referral prize giveaways during hiring seasons

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