Leadership

Michelle Link

Chief Human Resources Officer

Michelle Link is responsible for leading the global Human Resources organization – including Talent Acquisition, Workforce Solutions, Organizational Development, HR Information Systems, Total Rewards, and Change Management. Ms. Link is an accomplished human resources executive with over 25 years of experience in national and international organizations across healthcare, call center, and government contracts.

Before joining Maximus in 2020, Ms. Link was the Executive Vice President of Human Resources at ADS, Inc., a leading solutions provider for all branches of the U.S. military; federal, state, and local government organizations; first responders; foreign governments; and the defense industry.

Ms. Link holds a B.A. degree in Communications from Stonehill College and an M.A. in Human Resources Management from Ohio University.

Michelle Link's Insights

Article | Mar 16, 2023

Maximus CHRO: Supporting employees holistically with wellness benefits

Maximus CHRO Michelle Link shares the 2022 U.S. Employee Health and Wellness report.

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Article | Jan 17, 2023

Maximus CHRO: Consider career goals during New Year’s resolution planning

Whatever goals or resolutions you set for 2023, think of yourself and what’s attainable. Think of the small things you can do that will lead you to where you want to be – personally or professionally.

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Article | Nov 11, 2022

Leading with empathy: Empathy puts the ‘human’ back in human resources, leadership

Michelle Link, Chief Human Resources Officer, Maximus, explains that empathy is one of the top three skills influential leaders need to demonstrate.

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Article | Nov 11, 2022

Leaders must recognize mental health challenges in themselves, employees

Michelle Link, Chief Human Resources Officer, Maximus, discusses the importance of leaders supporting mental health awareness in the workplace.

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Article | Oct 14, 2022

Encouraging employees to understand their benefits

Michelle Link, Chief Human Resources Officer, Maximus, discusses the importance of understanding employee benefits. Picking the right plan can affect a person’s ability to prepare for a health, life, or financial emergency.

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Article | Sep 21, 2022

Maximus looks at future of hybrid/remote work, expectations

Flexibility. In a pre-pandemic office environment, the word “flexible” was rarely part of a 9-to-5 job’s expectations. The pandemic fundamentally changed how many businesses operate, engage and look at how their employees work.

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Article | Sep 14, 2022

Maximus retention remains strong through 2021’s ‘Great Resignation’

During the COVID-19 pandemic, our commitment to Maximus employees kept our retention rates strong despite increased employee turnover across the nation, notably termed "The Great Resignation.

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Article | Aug 30, 2022

Maximus leaders support DE&I initiatives to promote culture

Michelle Link, Chief Human Resources Officer, Maximus, discusses company’s Diversity, Equity and Inclusion program. This program was created to educate and provide support for a global workforce.

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Article | Aug 23, 2022

Maximus leaders take hard look at employee engagement to boost culture, satisfaction

Michelle Link, Chief Human Resources Officer, Maximus, explains ways the company has refocused on employee engagement. In addition to extending hybrid/remote work, Maximus.

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