Customer Service Contact Center jobs

Our Customer Service Representatives, are on the front lines, answering the call from citizens across the country to get them access to the information and assistance they need. We are one of the largest citizen engagement center providers supporting a variety of health

Join our team

Start your career at Maximus

apply now

More than a job

Maximus provides its employees with resources and chances to enhance their skills and knowledge, fostering career growth. Discover what our employees think about their experience at Maximus.

Play

Locations across the country

Phoenix Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Phoenix, AZ, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

  • 24/7 center – flexible scheduling options available with FT positions
  • Paid training
  • No college degree or previous call center experience required
  • Bilingual (English/ Spanish) opportunities 
  • Easy commute off Black Canyon Freeway
  • Access to light rail and bus routes 
  • Onsite food vendor, local food and coffee trucks 
  • Sittings areas for breaks and private Mother’s Room
  • Monthly referral prize giveaways during hiring seasons
Riverview & Tampa Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Riverview, FL play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

  • Flexible scheduling with both FT & PT positions available
  • Paid training
  • No college degree or previous call center experience required
  • Bilingual ( English/ Spanish) opportunities 
  • Fun site activities and employee engagement

Earn rewards!

We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rules
Jacksonville
Lawrence Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Lawrence, KS play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

  • 24/7 center – Flexible scheduling options available 
  • Paid training
  • No college degree or previous call center experience required
  • Easy commute off K10 Highway & bus stop access in the parking lot
  • Food vendors and company kitchen onsite
  • Monthly referral prize giveaways during hiring seasons
Referral campaign

Earn rewards!

We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rules
London Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in London, KY play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

  • 24/7 center – flexible scheduling options available with FT positions
  • Paid training
  • No college degree or previous call center experience required
  • Bilingual (English/ Spanish) opportunities 
  • Easy commute off Black Canyon Freeway
  • Access to light rail and bus routes 
  • Onsite food vendor, local food and coffee trucks 
  • Sittings areas for breaks and private Mother’s Room
  • Monthly referral prize giveaways during hiring seasons
Indiana Eligibility Customer Service Representatives

We play a critical role in helping streamline public assistance programs across the state. Join us and make a difference in the lives of individuals throughout our community.

What we offer:

  • Competitive pay rates for both non-bilingual and bilingual CSRs
  • Ample bonus opportunities for excellent work and referrals
  • 401K with company match
  • Paid accrued time off and 10 paid holidays
  • Medical, Dental, and Vision benefits
  • The opportunity to work remotely after training
  • Career development and promotional opportunities
  • No cold calling, sales, or collection calls!

*Terms and conditions apply

Our Eligibility & Enrollment (E&E) team members use their passion for helping people by analyzing and processing applications and supporting documents submitted through mail, fax, mobile application, or web upload in order to provide millions of New York Residents insurance coverage.

What we offer:

  • Competitive pay rates for both non-bilingual and bilingual E&E Administrators
  • Ample bonus opportunities for excellent work and referrals
  • 401K with company match
  • Paid accrued time off and 10 paid holidays
  • Medical, Dental, and Vision benefits
  • Career development and promotional opportunities

*Terms and conditions apply

NYSOH real job preview

Experience what it’s like to be a member of the NYSOH team.

Play
Brownsville Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Brownsville, TX, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

  • Competitive pay and benefits 
  • Flexible schedule with FT positions offered
  • Paid training
  • Bilingual (English/ Spanish) opportunities 
  • No college degree or previous call center experience required
  • Bus route conveniently located beside site at the Event Center
  • Short commute to surrounding fast food restaurants 
  • Stunning facilities and property with superb Resaca and trail views
  • Ample parking
EL Paso Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in El Paso, TX, play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

  • Central location – near the El Paso International Airport
  • Paid training
  • Competitive pay and benefits
  • Bilingual (English/Spanish) opportunities
  • Professional development opportunities
  • Private mother’s room
  • Onsite food options
  • Easy access to fast food and other nearby restaurants

Earn rewards!

We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rules
Chester Customer Service Representatives

Moving people forward reflects our employees’ shared desire to do something meaningful to help others succeed. Our employees in Chester, VA play a vital role in helping millions of Americans navigate complex healthcare plans with compassion and expertise.​

  • Flexible scheduling with FT positions available
  • Paid training
  • Located in the River’s Bend area, right off the 295 interstate and route 10 
  • Easy commute to Interstate 95 and Route 288
  • Various onsite food vendors 
  • Fun work environment and monthly employee engagement activities
  • Short commute to multiple fast-food chains

Earn rewards!

We're hiring Customer Service Representatives and need your help. Join our referral campaign! Monthly Prizes: Refer candidates, and each referral that lists your name correctly enters you into monthly drawings. Bonus: Earn a $200 bonus* for each successful referral hired through our Maximus Employee Referral Program — no limit on earnings! Past participants have earned over $10,000. *$200 subject to program eligibility rules
Cover VA

Join a team that cares

At Maximus, you have the opportunity to work with passionate people, take on new challenges, and drive meaningful change. Benefit from competitive pay rates, abundant growth opportunities, and additional perks designed to enrich your career journey.

Competitive pay

Fair compensation for your skills

Bonus opportunities

Additional earning based on performance 

Company matching 401k

Secure your future with a retirement plan and take part on our company matching

Paid leave & holiday

Enjoy your time off for health and wellness

Career growth

Supportive environment for advancement.

No cold calling

No sales or collection calls

Call center worker.

Ready to do something greater?

If you want to move forward in your career, here is the place. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression.

Application and Training

Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

Career development

If you want to move forward in your career, here is the place. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression.

Apply today!