Under a new $31 million contract by the Massachusetts Health Connector, an independent public authority, we’ll provide enrollment and premium billing services. We'll also launch a redesigned digital member portal to enhance the customer experience of more than 370,000 marketplace members.
With this new contract, we’ll provide credit and debit services, send and reconcile enrollment data with the health insurance carriers, and generate federal reporting notices. Our digital solutions include a world-class technology system supporting the Health Connector service operations and interfaces with systems managed by the Health Connector, insurance carriers, and other vendors. The solutions also include a member-facing digital portal to allow for easy and convenient premium payment methods.
