Bringing mobile health solutions to Veterans nationwide
Key takeaways
Veterans Evaluation Services (VES), a Maximus company, is helping to reach more Veterans than ever with its state-of-the-art, accessible Mobile Medical Clinics. VES meets Veterans where they are – even in remote and rural locations – to provide timely medical disability examinations on behalf of the U.S. Department of Veterans Affairs (VA).
Meeting Veterans where they are.
Situation
The VA operates the country’s largest and most comprehensive integrated healthcare system through the Veterans Health Administration. VES supports the VA in its mission to provide Veterans and transitioning service members with the benefits they’ve earned through their service to our country. Through its growing network of 6,500+ qualified clinicians, VES provides high-quality, timely, and accurate medical disability exams for national and international claims.
Challenge
The VA needed to reach underserved populations who cannot easily get to a VA service location. This challenge is amplified by the fact that nearly 25% of Veterans in the U.S. live in rural locations, and the number and complexity of disability claims are increasing each year.
Solution
VES addressed the VA’s challenge of reaching more Veterans with Mobile Medical Clinics, providing:
- Program: A Mobile Medical Clinic program covering all four U.S. regions of service established by the VA
- Equipment and Technology: The mobile units have leading medical technology in a private and comfortable clinical setting for hearing, dental, vision, neurological, psychological and general exams
- Services Recruitment: Specialized driving staff fully qualified to manage each unit
- Technology and Strategic Expertise: Identification of additional needed resources to scale the program, including Maximus technology services
How we did it
Core members of the VES team are Veterans who have experienced the VA disability claims process themselves, providing unique understanding of Veterans’ needs. This understanding extends to an unwavering standard of excellence in VES’s approach.
Paired with the power of leading technology services from Maximus, as well as capabilities to scale the program, VES is able to deploy mobile clinics to provide more medical disability exams in more locations, with speed, scale, and efficiency.
Results
VES provides services designed with the respect, compassion, and care Veterans deserve – qualities reflected in its Mobile Medical Clinic program.
- Deploying 6,500+ clinicians in 3K+ locations in the U.S.
- Delivering medical infrastructure to Veterans located in remote and low-access areas
- Increasing the number of medical disability examinations provided
- Providing experiences for all Veterans with the same quality of services, privacy, and professionalism as they would have in a traditional doctor’s office