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An easy-to-navigate online experience helps everyone, including those with disabilities.

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Your website or portal is your main digital channel for informing and interacting with the public.

Why does digital accessibility matter?

Over 61 million American adults live with disabilities.

While Section 508 of the Rehabilitation Act has set the standard for ensuring the digital content of federal programs is accessible to people with disabilities, many states have passed legislation requiring accessibility. 

When your site accommodates assistive technologies, provides web content in various formats, and follows accessibility standards, it not only becomes easier to navigate for people with disabilities but also improves the customer experience for all visitors.

See how Maximus supports digital accessibility in California.

How can Maximus help me develop a strategy and meet digital accessibility requirements?

We understand both federal and state requirements and bring decades of 1-on-1 user research with diverse audiences to improve the usability of sites and mobile apps that comply with accessibility laws and regulations.

Explore our solutions for states

Accessible digital channels

Accessibility testing

Automated and manual testing against Section 508 federal standards and the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Document remediation

Correction of identified accessibility issues, including color contrast and screen reader compatibility, across all digital content.

Compliance monitoring

24/7 proactive monitoring tools and advanced analytics to preemptively address accessibility issues.

Security

Robust encryption algorithms and multi-factor authentication to meet the highest cybersecurity standards.

Performance optimization

Advanced caching strategies and code-splitting techniques for rapid webpage loading.

California case study

California applied stringent digital accessibility requirements to its public websites long before additional federal regulations were introduced. When the state updated its minimum accessibility guidelines, Maximus ensured the award-winning Medi-Cal Managed Care Health Care Options site remained compliant. 

Read our case study

Explore our digital accessibility perspectives

How does digital accessibility support equal access?

Clear navigation, readable text, and multimedia alternatives improve GX and increase engagement and trust.

Read our insights article

Why does my program need a digital accessibility roadmap?

Develop a roadmap to guide your journey as you set digital accessibility goals, timelines, and tasks.

Read our insights article

Where do I start with my agency's digital accessibility audit?

Achieving digital accessibility requires knowing what you have and then fixing it. A good place to start is with your documents.

Read our insights article

State and local government

Explore how we help agencies across all 50 states and D.C. address challenges and move people forward.

Making an impact

Meet the leaders whose life experiences and perspectives deepen the impact of our innovative work.