Federal Digital Solutions

Digitally enabled, human-centered solutions powered by AI and data, to deliver meaningful customer interactions at speed and scale.

Accelerated solutions to transform operations

Customer needs are evolving, with expectations for seamless, secure solutions. Every interaction should reflect this understanding, requiring unified systems, data, and operations. Our digital solutions are here to help.

Creating omnichannel experiences by design

Whether customers connect through voice, phone, app, or live agent, we drive growth with intuitive customer engagement. 

Operationalizing AI to ensure success

Leverage the power of AI with responsible human oversight to streamline workflows, provide real-time insights, and personalize interactions through intelligent automation. 

Blending data and digital platforms

Harness cloud technology and AI to build architectures that unlock new capabilities, powering personalized insights and experiences at scale.

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We are elevating customer experience to a new level

The Maximus Total Experience Management Solution will transform your customer engagements and taking them to the next level.

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Maximus Innovation Center

At the Maximus Innovation Center, we do more than implement ideas — we turn them into transformative solutions. From concept to scale, our experts develop innovations designed to meet your agency’s evolving customer experience needs.

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Our experts

Headshot of Maryann Monroe, Managing Director, Total Experience Solutions and Services

MaryAnn Monroe

Managing Director, Total Experience Solutions and Services
headshot of Kathleen Featheringham, Managing Director, AI and Machine Learning

Kathleen Featheringham

Managing Director, AI and Machine Learning

Contact us

At Maximus, we understand it takes the right strategies together with the right technologies to deliver impactful outcomes and exceptional customer experiences. We are dedicated to providing our federal government customers with innovative services and solutions that are delivered with agility and scale. We are committed to moving people and technology forward.

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Join our team

Join our team and be part of delivering federal technology  solutions that empower government agencies across health, civilian, and defense.  At Maximus, you'll drive innovation, impact public service, and help shape the future of government.

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