Information for weather impacted employees

Our thoughts are with all the employees and their loved ones affected by recent significant weather. Here are some resources that you may find helpful.

Download the free FEMA App available in English and Spanish to receive real-time weather alerts and find local emergency shelters in your area.

Download the app here

Maximus resources

Check-in frequently with the Maximus National Toll-Free Announcement Line for site updates and possible changes to hours of operation due to the current situation.

Site updates

Maximus National Toll-Free Announcement Line: 855.576.1288

Natural Disaster Paid Administrative Leave

This policy establishes continued pay provisions for staff impacted by a natural disaster. 

Read policy

Maximus Employee Assistance Fund

The Employee Assistance Fund (EAF) offers employees in the United States assistance during pivotal moments. When the unexpected happens – a large-scale disaster or a personal hardship – the Employee Assistance Fund may be available to provide financial support. Applications are accepted year-round.

The EAF portal and My Maximus will request your Maximus login credentials with Azure Multifactor Authentication (MFA). Please contact the Maximus IT Help Desk for step-by-step login guidance or to verify that you have a working Azure token on your personal device.

The Employee Assistance Fund provides short-term assistance with basic living expenses in response to financial hardship caused by large-scale disasters, personal disasters, or personal hardships as a result of a family emergency or other sudden, severe, overwhelming, or unexpected event.

Read more about EAF

Employee Assistance Program

The EAP provides confidential consultations, information and resources, connections to community agencies and support organizations, and referrals to in-person or virtual counseling. The Employee Assistance Program is available to all Maximus employees and people in their households.

You can contact the Employee Assistance Program and talk to a consultant at any time, 24 hours a day, 365 days a year. Reach out to a consultant to see how they can help:

  • Call  855.522.1310 (24 hours a day, 365 days a year)
  • Chat with a consultant online
  • Visit login.lifeworks.com
    1. Username: maximuseap
    2. Password: maximus

TELUS Health also provides support for the general public in times of crisis or traumatic events. If you are not eligible for the Maximus EAP program (meaning not a Maximus employee or part of an employee’s household), you can reach out for support from the TELUS Health Crisis Support line at 877.757.7587 or by visiting their Crisis Response page.

National resources

The following resources may be helpful when you’re faced with natural disaster.

Local resources