Event
Serve Your Self: Improved Service Center Oversight Webinar
Service Centers can be compliance and audit challenges waiting to happen. In this webinar, we will discuss the ways in
which you can improve the oversight process of service centers at your institution. Some of the topics that will be covered are: better
communication among the individual departments responsible for service center oversight; rate templates that can be navigated by all users;
structured periodic training for service center managers; accessible and usable standard reports for rate setting and year-end review; improved
web site design; and more.