Federal Financial Services

Delivering innovation & impactful outcomes

As an innovative partner, we offer services that increase productivity and push modernization forward. We align with federal financial agencies to support their core missions by enhancing operational efficiency, streamlining processes, and implementing secure advanced technologies that drive results and deliver impactful outcomes. ​

Resources for modernizing government operations

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How agencies can focus on data and reduce technical debt

Learn how federal agencies can reduce technical debt by modernizing legacy systems, leveraging automation, and improving data management to enhance efficiency and mission success.

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Transforming federal services through outcome-based contracting

Explore how outcome-based contracting enables federal agencies to modernize procurement, improve mission delivery, and achieve measurable results.

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Thoughtful service design: Enhancing federal CX by prioritizing EX

Learn how federal agencies improve customer experience (CX) by strengthening employee experience (EX) with service design and Total Experience Management (TXM).

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Improving Taxpayer Engagement

Scaled IRS contact center to manage over 70,000 daily calls and 5 million+ inquiries, boosting resolution speed, accessibility, and trust.

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Reducing Complexity at the IRS

Streamlined IRS operations by consolidating eight legacy contracts and maintaining over 130 applications—reducing errors by 50% and supporting 660M+ site visits.

Federal financial featured insights

More federal insights
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Accelerating data modernization: Practical strategies for federal agencies

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Driving data-driven decision-making with automation

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Leveraging data connectivity in government

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Ensuring data integrity for mission success

Federal financial technology capabilities

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AI & advanced analytics services

We leverage responsible AI to transform data into actionable insights, empowering government agencies to better serve the public.

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Contact center services

We are a leading provider of contact center technologies, offering tailored omni-channel solutions that simplify customer experiences across web, text, phone, and live agent support services.

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Customer experience

We create seamless customer connections and build trust across all touchpoints. Our deep expertise in government service delivery enables us to understand public needs.

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Cybersecurity services

Securing every aspect of your mission. We provide enterprise protection that rapidly scales and responds to emerging threats while continuously mitigating risks.

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Data management services

Our data-management solutions ensure seamless integration across various platforms, providing real-time analytics/analysis and predictive modeling all while prioritizing the security of your data.

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Digital modernization services

We work with federal agencies to securely build and modernize complex legacy applications, optimize operations and deliver a better customer experience through human-centered design.

Maximus IRS timeline of services

Contact us

At Maximus, we understand it takes the right strategies together with the right technologies to deliver impactful outcomes and exceptional customer experiences. We are dedicated to providing our federal government customers with innovative services and solutions that are delivered with agility and scale. We are committed to moving people and technology forward.

Get in touch

Join our team

Join our team and be part of delivering federal technology  solutions that empower government agencies across health, civilian, and defense.  At Maximus, you'll drive innovation, impact public service, and help shape the future of government.

View job opportunities
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