Leveraging data connectivity in government

Government agencies are facing increasing challenges with data connectivity, which are directly impacting their ability to serve citizens effectively. Outdated legacy systems and fragmented data sources create inefficiencies, making it difficult to provide a seamless and responsive customer experience (CX). Additionally, the need to integrate data while maintaining a careful balance between security, accessibility, and operational performance adds further complexity to the situation.

In the latest GovCIO GovFocus discussion, we delve into these pressing issues and explore actionable insights on how to overcome them. The conversation sheds light on innovative strategies that can help agencies navigate short-term funding limitations while staying focused on long-term modernization goals, ultimately driving greater data connectivity and operational efficiencies.

This interview originally appeared on GovCIO Media and Research on December 1, 2023.