Senior Clinical Program Director, Clinical Services
Joanna Morgan is an experienced operations and quality leader with a diverse background in healthcare and human services, government programs, and organizational change management. She works with the Indiana Family and Social Services Administration (FSSA) on the PASRR project. As Clinical Services Senior Director, Joanna oversees and manages processes to support agency goals and to promote state and federal compliance.
Joanna began her career as a clinical team lead at a residential mental health facility. She brings over 20 years of experience working with children, youth, and adults with behavioral health and long-term care (LTC) needs, including direct care, case management program operations, and clinical quality assurance (QA).
Joanna earned a Master of Arts in sociology from Eastern Michigan University and an MBA from Northcentral University. She received a Bachelor of Arts in psychology and English from Calvin College.