We were selected by the Wisconsin Department of Children and Families (DCF) to provide Project Management Services over the design, development, and implementation of a modernized, automated child support system. The contract is part of a major initiative for the state to replace a legacy system using state-of-the-art modern technology and transform child support service delivery.
In late 2020, we started working with the state of Wisconsin on the planning, business process reengineering, and strategy design for this modernization project. We're now providing project management services for the implementation phase, which includes replacing the legacy mainframe system with a cloud-based, modern system while reimagining the entire child support program to better serve Wisconsin families. We're establishing project governance plans and procedures, maintaining an integrated project schedule, providing standardized project status reports, facilitating deliverable reviews, and managing project risks and scope.
“Wisconsin has one of the largest child support programs in the country, and we’re keenly aware of the importance of ensuring this implementation is successful so families can more easily interact with the program and access critical child support services,” said Pat Aguilar, Managing Director of Program Modernization Consulting for Maximus. “In addition to our demonstrated project management experience, we bring a deep understanding of child support programs and expertise in system implementations for large human service program modernization efforts.”