Operations Management

We focus on operational excellence in every program we operate

Our approach to operations management is to generate results that meet program goals while driving performance and quality service delivery from Day One of program operations throughout the life of the contract. MAXIMUS incorporates the critical components of structure, processes and procedures that align operations with performance objectives. We address changes, identify variances, define new approaches and communicate them to program staff and client stakeholders. Operations management encompasses the areas of data management, financial management, communications, knowledge management, quality control and integrity, planning and risk management, and training.