Digital Accessibility Solutions

Your site or portal is your main digital channel for informing and interacting with the public.

An easy-to-navigate online experience helps everyone, including those with disabilities.

Accessible keyboard

Over 61 million American adults live with disabilities.

While Section 508 of the Rehabilitation Act has set the standard for ensuring the digital content of federal programs is accessible to people with disabilities, many states have passed legislation requiring accessibility. The Department of Justice also issued a final rule regarding state government website accessibility in 2024.

Digital accessibility ensures that everyone, regardless of their ability, has equal access to government information and services through easy-to-navigate websites and mobile apps that support:

  • 8.1 million people with visual disabilities who use screen magnifiers and readers
  • 7.6 million people with hearing disabilities who rely on transcripts and captions

When your site accommodates assistive technologies, provides web content in various formats, and follows accessibility standards, it not only becomes easier to navigate for people with disabilities but also improves the customer experience for all visitors.

Meet new requirements for states

Develop your strategy for state government website accessibility with an experienced partner. We understand both federal and state requirements and bring decades of 1-on-1 user research with diverse audiences to improve the usability of sites and mobile apps that comply with accessibility laws and regulations. 

Woman sitting on her colleagues desk point at his computer monitor.

Accessible digital channels

Accessibility testing

Automated and manual testing against Section 508 federal standards and the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Document remediation

Correction of identified accessibility issues, including color contrast and screen reader compatibility, across all digital content.

Compliance monitoring

24/7 proactive monitoring tools and advanced analytics to preemptively address accessibility issues.

Security

Robust encryption algorithms and multi-factor authentication to meet the highest cybersecurity standards.

Performance optimization

Advanced caching strategies and code-splitting techniques for rapid webpage loading.

Explore our perspectives

Female web accessibility expert points to timelines and strategies on a whiteboard while presenting a digital accessibility roadmap to a male chief information officer sitting in front of her.

Why you need a digital accessibility roadmap

Blind man wearing sunglasses sits on a couch and holds up a phone in one hand while touching it with the other. A cane is propped up next to him against the couch.

How digital accessibility supports equal access

Support for state and local government programs

Across all 50 states and D.C., we help agencies accelerate service delivery to address challenges and move people forward.

Explore our solutions