AI and Advanced Analytics

Our approach

We integrate data science, data analytics, and AI/ML initiatives with full-stack engineering applications. We use proven, enterprise platforms to build customized automation solutions. This gives us consistency of implementation across a wide range of business and technical objectives.

See how we’ve help agencies reap the rewards of AI

Artificial Intelligence and advanced analytics in action

Enhancing the customer experience with conversational AI utilizing the robust capabilities of conversational AI within the Maximus IVA, customers are able to have a truly self-service experience without the need for a live agent. The Maximus IVA delivers a better customer experience by:

Enabling customers to speak conversationally and be understood
Providing the ability to easily complete entire transactions without the intervention of a live agent
Delivering a highly scalable, self-service alternative for customers when call volumes spike and hold times increase

Learn more about the Maximus IVA

Focused on innovation, driven by mission success

Artificial Intelligence (AI)

Our approach to delivering AI to our clients is built on agile and DevOps principles, enabling us to develop small but impactful units of functionality, and rapidly deliver them into the hands of users.

Machine Learning (ML)

By utilizing evolving capabilities, such as predictive behavior and enhancing machine learning with other automated technologies, we can resolve complex requests faster and advance missions with ease.

Image of a businessman pointing to arrows showing business growth

Robotic Process Automation (RPA)

We utilize a holistic approach that incorporates a full view of business/mission problems to integrate robotic process automation (RPA) where it has the most impact — freeing up staff from routine and mundane tasks, so they can concentrate on more complex ones.

Clients

Success story

Advancing energy security and environmental solutions with the NETL

The National Energy Technology Laboratory (NETL), part of the U.S. Department of Energy (DOE) national laboratory system, has a singular and essential mission – to drive innovative solutions to advance an environmentally sustainable and prosperous future for all Americans.