Center for Health Literacy

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Empowering health consumers by making important information understandable

Center for Health Literacy

Health literacy is the degree to which consumers can read, understand and use basic health information. Health materials that are difficult to read can result in:

  • Poor health outcomes
  • Inappropriate and expensive use of services
  • Higher administrative costs

The MAXIMUS Center for Health Literacy develops Web and print materials that are easy to read and use. We help governments and organizations communicate effectively with consumers. The benefits of using our services include:

  • Informed consumers capable of making meaningful choices
  • Improved health outcomes
  • Reduced administrative and health care costs
  • Streamlined processes
  • Effective outreach campaigns

Writing, Design & Web Design

Nearly half of the American public has difficulty understanding and using information written above the eighth-grade reading level. Yet most health-related materials are written at a tenth-grade level or higher. 

We write in plain language, using common words that most readers can understand. We also use clear and consistent design that promotes readability. More...

Usability & Community Testing

Our research with consumers ensures that materials are easy to read, easy to use and culturally relevant. More...

Translation Services

We translate materials into many languages, and adapt translations for readers with limited literacy skills. We also offer consulting services about language access and strategies to support bilingual staff. More...

Training & Workshops

We can teach your staff writers, designers and website developers how to improve the comprehensibility of print materials and usability of websites. More...

News & Events

View our latest news and events. More...