State and Local Services
To meet the needs of a rapidly changing world, government agencies are rethinking how services are delivered to better address the challenges individuals and communities face. We're helping to accelerate that transformation and move people forward.
Connect with our expertsEnd-to-end solutions designed to advance your vision for the future
Health Services
Across the Medicaid spectrum, Maximus helps state agencies rethink outdated delivery models and close the gaps in member and provider services. By harnessing innovative technologies with our deep expertise, we enable states to elevate their customer engagement and deliver a fast, seamless, and personalized experience. We're committed to helping communities receive the care they need.
Learn about our Health Services solutions
Human Services
Building healthy, thriving communities requires a holistic approach. Together with our state and local partners, we work with the whole family to help them overcome barriers, access supports, and achieve economic mobility. From delivering child support and employment services to connecting families with resources and healthcare, we serve as a bridge between families and the services they need to thrive.
Learn how we support Human Services
Digital Government Services
By putting the consumer at the core of government interactions, we help agencies deliver a personalized all-of-government experience that achieves greater program efficiencies and contributes to deeper trust of state government. Our solutions apply a people-first approach to understand what drives consumers' needs and pain points, to ultimately help them achieve their goals.
Learn about our Digital Government Services
Guiding agencies seamlessly through PHE unwinding
Now that the public health emergency (PHE) measures have begun unwinding, states must initiate eligibility redeterminations for millions of beneficiaries. We can help your state navigate the process from start to finish.
Learn how we are helpingOur state and local government expertise spans the full spectrum of health and human services, delivering client-focused innovation, operational excellence, and people-first design.
What we do
Today as always, we are dedicated to helping agencies create better outcomes for the individuals and families they serve. That’s why we work tirelessly to ensure the programs we support are as easy to understand and navigate as possible. In tandem with omnichannel customer care, we empower people to access services based on their individual preferences and abilities.
Why we’re unique
With nearly 50 years of experience, our government expertise across the health and human services ecosystem means we are uniquely poised to help your agency make a difference as the focus shifts from transactions to outcomes, from call center to customer care, from interaction to engagement, and from reports to actionable insights.
Who we support
We are the go-to partner for agencies of all sizes nationwide. We provide independent, conflict-free support services for a variety of government programs, including Medicaid, clinical services, provider management, SNAP/TANF employment and training, child support, unemployment insurance, and disability benefits.
Rethinking the customer experience to create a better government experience
People interact with government agencies very differently than they do with the private sector. Build on today’s typical customer experience to create a better government experience ─ GX by Maximus.
Learn how GX by Maximus can help youDelivering success for state and local agencies
Contract vehicles and accreditations
- Multi-state contract vehicles
Our contracts include provider services procurement through NASPO ValuePoint® and Texas Department of Information Resources (DIR) Deliverables-Based IT Services (DBITS).
- Certifications and accreditations
Our accreditations include Benchmark Portal Center of Excellence, NCQA Credentialing Accreditation, NCQA Credentials Verification Organization (CVO) Certification, Quality Improvement Organization (QIO)-like entity, and Utilization Review Accreditation Commission (URAC).
Are you ready for what's next?
Disruptive change will be the norm for governments in the foreseeable future – and governments will be called upon to respond to each with speed and agility. With Maximus, your agency can be ready to perform at the speed of human need.
Insights and impacts
Helping Georgia expand child care to thousands
City in transition: taking a less traditional path to career and stability in Milwaukee
Bridging the coverage gap: connecting consumers to federal and state-based marketplaces
From silos to seamless: How state governments deliver personalized services