Federal

When government calls, we answer

From technology infrastructure to program operations, we deliver end-to-end solutions that help agencies better deliver on their mission and meet the growing expectations of the people they serve.

Our experience runs deep

30+

federal departments and agencies served

1 million+

automated transactions

42 million

calls annually to support major federal programs

Unmatched expertise that gets results

Technology

We bring the capabilities, experience and commitment required to deliver technology solutions that advance agency missions – including the charge to modernize and to meet citizens' expectations for customer service.

Case Study

Maximus Intelligent Assistant offers government an established, proven solution for contact centers

Modernization

Citizen Engagement Services

Our Citizen Engagement Services focus on a modernized, multi-channel strategy for delivering high-quality customer service at every interaction throughout a citizen’s journey with a government program.

Case Study

Administering Social Security’s Ticket to Work Program

A trusted partner for agencies

Civilian
- Internal Revenue Service
- Department of Commerce
- National Oceanic and Atmospheric Administration
- Bureau of the Census
- Patent and Trademark Office
- Federal Student Aid
- Department of Labor
- Office of Personnel Management
- Securities and Exchange Commission
Health
- Department of Health and Human Services
- Centers for Medicare and Medicaid Services
- Centers for Disease Control and Prevention
- Office of the National Coordinator for Health Information Technology
- National Institutes of Health
- Department of Veterans Affairs
- Defense Health Agency
National Security / Defense
- Department of Homeland Security
- Transportation Security Administration
- United State Citizenship and Immigration Services
- Federal Emergency Management Agency
- Department of State
- Department of the Army
- Defense Health Agency (DHA)
- Defense Information Systems Agency (DISA)
- Department of Defense, Chief Information Officer (DoD CIO)

Mission-focused, technology-enabled, outcomes-oriented

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An unmatched understanding of agencies

Government leaders can’t afford to take chances on partners that don’t understand their agency or mission. As a long-time trusted partner across government, our demonstrated domain knowledge, process optimization expertise, and our leading-edge technology solutions ensures we understand our client missions better than anyone else.

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The right technology to enable digital transformation

Maximus provides a broad portfolio of integrated tools and approaches that help clients deliver on their digital transformation initiatives and solve their most complex technology challenges. We work alongside clients to design, implement, and oversee creative approaches that solve today’s challenges, while building for the future.

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Process expertise that delivers measurable results

We are the largest citizen services partner to government. We are a turn-key provider, offering a comprehensive array of services and technologies to clients, who benefit from our scale and our agility. We drive efficiency and cost-savings, while also being nimble and adaptive, drawing from a depth of knowledge, people and experience.