Consulting and Advisory Services

Modernize your program, adapt to changing needs

Our consultants are both researchers and practitioners – combining understanding gained from evaluating public policy and social programs, with real-world operational experience managing caseloads. 

Transform public policy goals into tangible outcomes

As a leading administrator of government services worldwide, rely on our expertise and experience to help you. Optimize service delivery and business operations. Modernize or replace outdated information systems. Ensure compliance with state and federal requirements. Consider new options for leveraging federal, state and local funding. Test and implement new programs and policy ideas.

Program Modernization

We help agencies turn their visions into best-practice reality.

  • Business Process Assessment and Redesign

    We review organization and business processes to map current “as is” processes; identify gaps/opportunities for improvement; recommend “to be” processes; implement recommended strategies; and evaluate the success of recommended strategies.

  • Policy and Procedures Review and Development

    Our consultants conduct a review of current policy/procedure to compare with national standards, best practices, and Child and Family Services Review (CFSR) federal outcomes. We then develop or redesign policy and procedures to align with best practices and national and federal standards.

  • Quality Assurance (QA)

    Our consultants design a QA system, including identification of key indicators and outcomes, and strategies for measuring outcomes/indicators; implement the QA system; and evaluate the implemented system.

  • Comprehensive Needs Assessment

    We conduct a review of agency policy and procedure, business processes, training, quality assurance and funding strategies; identify areas of need or opportunities for improvement; recommend strategies for improvement; assist with implementation of recommendations; and evaluate the success of implemented practices.

  • Audit Preparation and Compliance

    We provide pre- and post-audit assistance, mock audit reviews, training development and implementation, and policy review and development to help agencies successfully navigate federal reviews and other audits.

Financial Consulting

Helping manage and leverage funding to achieve more.

  • Financial Services Practice

    We’ve helped thousands of state agencies, cities, counties, special districts and nonprofit organizations achieve higher returns on investment for the programs they manage. Count on our team of experienced consultants to deliver the critical insights and current information necessary to help you document and quantify the full cost of providing services––so you can make informed decisions about service delivery. Learn more>>

  • Higher Education Practice

    With decades of experience serving more than 200 top academic research institutions across the nation,we understand the challenges inherent in achieving and maintaining compliance with federal regulation 2 CFR 200, “Uniform Administrative Requirements, Cost Principles,and Audit Requirement for Federal Awards.” Learn more>>

Systems Planning and Oversight

MAXIMUS consultants provide a broad array of IT services to support your efforts to implement high-quality automated systems that improve service delivery and business operations. We are unique because our consultants not only understand technological needs and standards, but also possess a deep understanding of government services and funding models.

  • Planning

    In the creation of Advance Planning Documents (APD) and related project investment studies, we have a successful track record in justifying investments in technology projects and selecting implementation vendors. Services delivered as part of these efforts include feasibility studies, alternatives analyses, cost/benefit analyses, requirements analyses, specification definitions, project budgets and cost allocation plans.

  • Procurement Support
    • Program and system requirements development/validation
    • Request for Proposals (RFP) and Statement of Work (SOW) development
    • Bidder conference support, including vendor Q&A processing
    • Vendor proposal evaluation coordination and training
    • Independent proposal evaluation and scoring
    • Contract negotiations
  • Oversight and Risk Management

    Our project oversight and risk management services are designed to ensure that project activities are managed, controlled, coordinated, supervised and focused on the goals and objectives of the project. It is critical to the success of any project that status, risks, issues and concerns be continually addressed. Our staff apply structured, standards-based approaches to the analysis, review, demonstration and testing of critical system development processes and products.

    Our services include:

    • Project management oversight
    • Quality Assurance (QA)
    • Independent Verification and Validation (IV&V)