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Federal Health Services

Helping federal health agencies keep pace with people's lives, anytime, anywhere. Our technology solutions ensure the nation can respond to rapidly evolving health challenges.

Federal health programs require modern technology, accurate administration, and secure systems to support citizens, service members, and Veterans. Maximus partners with federal agencies to modernize health programs, improve service delivery, and ensure compliance across complex health systems.

Leading federal health innovation

Delivering an approach to whole health

In collaboration with the Elizabeth Dole Foundation, we are working together to define the future of whole health and delivering end-to-end care.

Explore how whole begins at home

Connected contact centers for health delivery

As federal health agencies modernize service delivery, connected contact centers replace fragmented engagement with coordinated, reliable access to care, benefits, and critical health information.

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Technology supporting military health readiness

Technology strengthens military health readiness by enabling seamless, secure access to care, data, and support for service members, families, and Veterans.

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Our health capabilities

Health information technology

We combine technology accelerators, innovative solutions, and mission expertise to optimize health services, programs, and systems that drive connected, positive outcomes.

Enrollment, eligibility, and encounter

We connect individuals and government programs through digitally enabled services that deliver secure, seamless experiences at scale.

Health and benefit services

We help government health agencies streamline processes and deliver timely, accurate information through modern technology.

Service members and Veterans experience

Digitally enabled experiences connecting more people to health insurance and better health outcomes.

Health IT for federal health programs

Health IT plays a critical role in how federal agencies manage health programs, from eligibility and enrollment to data integrity and program oversight. Modern Health IT systems help agencies improve efficiency, accuracy, and outcomes while meeting strict compliance and security requirements.

How federal agencies use Health IT

Federal agencies partner with Maximus to modernize health programs through secure, scalable Health IT solutions grounded in human-centered design. By combining advanced technology with deep program expertise, we help agencies streamline complex workflows, improve data quality, and enable more informed decision-making across healthcare programs. This approach supports compliance and transparency while delivering more intuitive, efficient experiences for beneficiaries, providers, and administrators.

Health IT success stories

More federal health case studies

Delivering advanced technology and empowered customer experience

Maximus helped CMS modernize its eligibility appeals program with a cloud-based platform that increased online submissions to 80% and reduced hearing case volume by 71%, improving speed and efficiency.

Streamlining independent medical review process for digital transformation

Maximus streamlined CMS’s Independent Medical Review program using digital workflows and automation, achieving 100% audit accuracy and top quality and timeliness scores.

Modernizing Organ Procurement and Transplantation Network

Maximus supports HRSA’s OPTN modernization, enhancing transparency, policymaking, and outcomes through data-driven insights and clinical expertise.


Veteran services administration and support

Veteran services support access to benefits, healthcare, and programs designed to meet the unique needs of Veterans. Federal agencies rely on accurate systems and technology-enabled services to administer Veteran programs efficiently and securely.

Explore how we are shaping the future of Veteran care

Improving access to Veteran benefits through technology

Our approach combines advanced technology with human-centered design to meet the unique needs of service members, Veterans, and their families. By digitizing and automating complex health and benefits processes, we improve access, personalization, and quality of care while reducing delays, improving accuracy, and simplifying navigation. Secure digital platforms, advanced data analytics, and AI-enabled tools support continuity of care, streamline claims and medical record review, and deliver faster, more reliable experiences that strengthen beneficiary trust and operational readiness.

Using AI to revolutionize Veterans' benefits

See how we leverage AI

Personalized care for a mission-ready military and Veterans

Discover how digital innovation is improving the Veteran experience

Strengthening VA Healthcare Through Modernization

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Military health systems and services

Military health programs support service members, families, and Veterans through coordinated systems of care. Technology and secure data systems are essential to ensuring continuity of care, readiness, and long-term health outcomes.

Explore how we are shaping the future of Veteran care

Technology supporting military health readiness

Technology plays a critical role in supporting military health readiness by enabling connected, secure, and responsive systems of care. Modern digital platforms and interoperable data systems help ensure continuity of care as service members move across duty stations, deployments, and transitions to Veteran status. From integrated health records and mobile health tools to data-driven insights that support clinical and operational decisions, technology strengthens readiness, improves access to care, and supports the long-term health and well-being of service members and their families.

Modern military healthcare: Digital and integrated

Watch the interview

DoD increases investment in patient centric modernization

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Mobile apps to support military mental health

Read the success story

Independent clinical services

We offer clinical services with a focus on human connections, technology, and innovation. One example is the millions of Veterans we serve on behalf of the U.S. Department of Veterans Affairs. Veterans Evaluation Services, a Maximus company, supports the mission of the VA by performing timely, high-quality, and accurate medical disability exams to Veterans and transitioning service members. Through our global network of over 8,000 providers across over 3,100 exam locations and mobile fleet, we are helping hundreds of thousands of Veterans receive benefits though independent and objective evaluations.

Learn more about our work at VES

Be part of our provider network

Join a world-class network of medical professionals who deliver critical services that support major government health programs. As a Maximus medical provider, you’ll conduct expert evaluations—from general exams and medical opinions to fit-for-duty assessments and triage support—helping individuals access the care and benefits they depend on. We're looking for dedicated licensed providers, registered nurses, and medical specialists who want meaningful work, flexible opportunities, and the ability to make a real impact at scale.

Apply now

Contract vehicles

Our industry accreditations, certifications, and contract vehicles provide government clients with the flexibility, speed, and options essential for effective mission delivery.

See our contract vehicles

Our leaders

Monica Rosser

Executive Managing Director, Federal Health

Beverly Roberts

Senior Managing Director, Federal Health

Corinna Dan

Managing Director, Federal Health

Kelley Harar

Vice President, Federal Health

Chris Clough

Vice President, Federal Health

Eric Ritter

Vice President, Federal Health

Karen Cinibulk

Vice President, Federal Health

Contact our federal health team

At Maximus, we understand it takes the right strategies together with the right technologies to deliver impactful outcomes and exceptional customer experiences. We are dedicated to providing our federal government customers with innovative services and solutions that are delivered with agility and scale. We are committed to moving people and technology forward.

Get in touch

Federal health FAQs

A: Health IT refers to the systems and technologies federal agencies use to manage health programs, including eligibility, enrollment, data management, and program oversight. These systems help improve efficiency, accuracy, and compliance.

A: Agencies modernize health systems by upgrading legacy technology, integrating digital tools, and improving data interoperability to support better service delivery and program outcomes.

A: Veteran services are administered through coordinated programs and systems that manage benefits, healthcare access, and support services, ensuring accuracy, security, and timely delivery.

Q: What is military health? A: Military health includes the programs, systems, and services that support the medical readiness and long-term health of service members, veterans, and their families.

A: Federal health programs use secure systems, compliance controls, and data protection measures to safeguard sensitive health information and meet regulatory requirements.

Join our team

Join our team and be part of delivering federal technology solutions that empower government agencies across health, civilian, and defense.  At Maximus, you'll drive innovation, impact public service, and help shape the future of government.

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