An expansion of our clinical services in Colorado, Delaware, and Louisiana

We are expanding our Preadmission Screening and Resident Review (PASRR) services with a new contract in Colorado, the renewal of a contract in Delaware, and the launch of program operations in Louisiana. As a trusted partner with deep experience and broad capabilities for assessing individuals with complex needs, we now support 15 states with their PASRR programs.

PASRR is a federally mandated screening process that helps ensure individuals with serious mental illness, intellectual or developmental disabilities are appropriately evaluated before admission to Medicaid-certified nursing facilities. The process helps connect individuals to the most suitable setting and services, supporting care in the least restrictive environment. We deliver PASRR Level I screenings, clinical reviews, and Level II evaluations and monitor PASRR service delivery on an ongoing basis for states across the nation.

New work in Colorado

In partnership with the Colorado Department of Health Care Policy and Financing, we help the state identify individuals who have a serious mental illness, intellectual disability, or related condition who are applying for admission to a nursing facility, through Level I screens, then we conduct Level II evaluation assessments to determine appropriate placements and identify disability-specific services and supports to meet their needs. We continue our work by monitoring the delivery of services and supports in nursing facilities and helping the state to facilitate transitions back into the community.

Continued partnership in Delaware

Building on a partnership that included the successful transition from a paper-based to a fully electronic system to improve service delivery, Delaware Health and Social Services again selected us as its PASRR vendor. Since 2021, we’ve conducted an average of more than 1,000 Level I and II screenings across the state each month, with faster review times and improved placement outcomes.

New program operations in Louisiana

Earlier this year, we launched operations to administer PASRR Level I services for the Louisiana Department of Health, Office of Aging and Adult Services. Our clinical professionals use a person-centered approach to delivering online PASRR Level I screens for individuals who are applying to Medicaid-certified nursing facilities. We also assist providers with the transition from paper-based submissions of Level I screens to digital submissions in our AssessmentPro system.

With a 25-year history of delivering PASRR services, we support programs in Colorado, Connecticut, Delaware, Illinois, Indiana, Iowa, Louisiana, Maine, Mississippi, New York, North Dakota, Ohio, South Dakota, Tennessee, and Virginia. This growing footprint reflects our proven track record for delivering clinical services and assessments that support better outcomes for individuals and more efficient and effective programs for state agencies.

Learn more about our clinical services work in Colorado, Delaware, and Louisiana.