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Privacy Notice - Colorado

Last updated: July 1, 2023

Maximus, Inc. and its subsidiaries (we, us, our) provide this privacy notice for Colorado consumers (notice). This notice only applies to persons who live in the State of Colorado (consumer, you, your). This notice is to comply with the Colorado Consumer Data Protection Act (CPA) and other Colorado privacy laws. Terms defined in the CPA have the same meaning in this notice. 


Categories of personal data we process
Business reasons we process personal data
Personal data we share with third parties
Personal data used or sold for targeted advertising or profiling
Your rights regarding your personal data
How to exercise your consumer rights

Changes to this notice
How to contact us

Categories of personal data we process

We process the data categories below that are linked or could reasonably be linked to an identified or identifiable natural person (personal data):



Personal data

Unique identifiers such as name, alias, postal address, Internet Protocol (IP) address, email address, Social Security number, telephone number, or other such identifiers

Sensitive data

Personal data revealing racial or ethnic origin, religious beliefs, a mental or physical health condition or diagnosis, sex life or sexual orientation, or citizenship or citizenship status


Personal data does not include: 

  • Publicly available information
  • De-identified consumer information
  • Information excluded from the CPA's scope, such as: 
    • Health Insurance Portability and Accountability Act of 1996 (HIPAA) protected health information
    • Data maintained for employment purposes
    • Data collected, processed, sold or disclosed pursuant to the certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA) and the Driver's Privacy Protection Act of 1994

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Business reasons we process personal data

We process consumer personal data for one or more of these business reasons (not a complete list): 

 Business reason


Support our everyday operations, including to meet risk, legal, and compliance requirements 

  • Comply with federal, state, or local laws, rules, or regulations
  • Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, local, or other governmental authorities
  • Cooperate with law-enforcement agencies about conduct or activity we reasonably and in good faith believe may violate federal, state, or local laws, rules, or regulations
  • Investigate, establish, exercise, prepare for, or defend legal claims
  • Take immediate steps to protect an interest essential for the consumer’s or other natural person’s life or physical safety, and where the processing cannot be clearly based on another legal basis
  • Prevent, detect, protect against, or respond to privacy and security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or any illegal activity; preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action
  • Perform accounting, monitoring, and reporting 
  • Manage privacy and information security activities 
  • Engage service providers  
  • Comply with Maximus and client policies, procedures, and contractual obligations 

Manage, improve, and develop our business 

  • Improve our website and present its contents
  • Test, analyze, and develop products
  • Support customer relationship management 
  • Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information we hold is among the assets transferred

Provide information to consumers 

  • Fulfil or meet the reason you gave us the information
  • Provide information, products, or services you ask us for
  • Provide email or text alerts, event registrations, and other notices about our products, services, events, or news that may interest you

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Personal data we share with third parties

“Third party” means a person, public authority, agency, or body other than the consumer, controller, processor, or affiliate of the processor or the controller.

We do not disclose consumer personal data to third parties.  When we disclose personal data for a business purpose, we enter into a contract that describes the business purpose. The contract requires the receiver to keep that personal information confidential and not use it for any purpose except to perform the contract.

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Personal data used or sold for targeted advertising or profiling

We do not use personal data for the purpose of profiling, or sell personal data for purposes of targeted advertising.

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Your rights regarding your personal data

The CPA gives you these rights regarding your personal data: 

Right to



Whether or not a controller is processing your data and to access your personal data


Inaccurate personal data, considering the nature of the personal data and the purposes for processing your data


Personal data you provide, or we get that is about you

Data portability

Get a copy of your personal data that you gave the controller in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller without obstruction, where processing is automated


Processing your personal data for purposes of (i) targeted advertising, (ii) sale of personal data, or (iii) profiling to further decisions that produce legal or similarly significant effects concerning you

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How to exercise your consumer rights

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How to make a request

If you are a Colorado consumer and want to exercise your rights, send your request using How to contact us below. To act on your request, we must verify your identity. Give us enough information to identify you, such as your:

  • Name
  • Email address
  • Mailing address
  • Business name
  • Business email address
  • Business address name
  • Date of last contact
  • Reason you gave Maximus the personal data

Do not give us your Social Security number.

If you are a parent or legal guardian submitting a request for a minor child, please include your relationship to the minor child.

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Authorized agents

You may have an authorized agent exercise your rights under the CPA. Your agent must show proof that you granted them power of attorney. If you have not granted them power of attorney, your authorized agent must give us a written, signed statement in which you authorize your agent to act for you. Your authorized agent must verify their identity. You may be required to confirm with us directly that you authorized your agent to submit the request on your behalf.

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How we respond to your request

We will respond to your request without unreasonable delay. We will always respond no later than 45 calendar days after we get the request. If we cannot verify your identity in that time, we may deny your request. We will notify you during that time if we need more time (up to 45 calendar days) to respond to your request.

Some information is exempt from CPA. This includes employment information and information subject to certain federal privacy laws such as the Gramm-Leach-Bliley Act (GLBA) and the Health Insurance Portability and Accountability Act (HIPAA).

Other laws may also affect our ability to comply with your request. State or federal laws requiring that we keep certain information may prevent us from granting your request to delete it. We may decline all or part of your request.

We will respond to your verifiable request free of charge once per year. We may charge a fee for additional requests. If we decide your request requires a fee, we will tell you why. We will give you a cost estimate before we complete your request.

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How to appeal a decision on your consumer rights request

If we decide not to act on your request, we will explain why. You may appeal that decision using How to contact us below. Within 60 days of the date we get your appeal, we will tell you our appeal decision in writing. We will include the reasons for the decisions.

If we deny your appeal, you may contact:

Office of the Attorney General
Colorado Department of Law
Ralph L. Carr Judicial Building
1300 Broadway, 10th Floor
Denver, CO 80203

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Changes to this notice

We reserve the right to change this notice at any time. When we do, we will post the revised notice on this webpage with the date of last update.

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How to contact us

If you have questions or comments about this notice, contact us at:

Phone: 1-833-953-3696

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